Cheektowaga Hotels

Good pool, good breakfast, clean soft beds. Nice variety of restaurants nearby.

we liked the location of the hotel to shopping and the highway. It was clean but could use some updating

My room had a recent mini upgrade (new bath tile). Bed was good.

Overall facility is straight out of the 80's. Overall needs and upgrade, but caters to the Niagara Falls bound crowd, so probably fine for most. At $105/night I guess I can't complain.

The staff were very responsive and I appreciated their level of care for me and my family.

The only thing I did not like was that the air conditioner broke in my room. We were moved immediately and placed in an equally nice room though.

Proximity to airport and the free shuttle service

The bed was SUPER comfy Staff was friendly

easy of getting on Thruway. Had a pool

Did not have exhaust fan in bathroom the shower head was not for people over 6 ft tall....water was all over the floor...became a safety hazard

This is my worst experience with best western so far. There was water running through a hole in the ceiling in the hallway. I asked for a room with king size bed and was told there was none available. The queen size bed room we got had an unmade bed. I had to ask for another room. Turns out, there was one with a king size bed. The bed was clean. Every other piece of furniture in the room was worn out and plain dirty. Same about the shower. No window in the room. Do not stay at this hotel. Although it says best western, it can be more accurately described as a motel. The room for one night cost me $200! And I got this...

Dirty, run down

The room was a nice size. Clean. Staff was pleasant.

The complimentary breakfast was terrible! You could break a tooth on how hard the eggs were!! Sausage was boiled and gross. Even the waffle and pancake makers didn't work right. Definitely go out for breakfast!

Everything. The location was goodm, The bed comfortable, the breakfast great. Whats not to like.

Nothing. I was happy with it all.

Hilton Garden Inns always meet expectations; clean, good restaurants, everything you need when traveling. We always try to stay at Hiltons if possible.

Everything. Great price, great food, great room and comfortable, relaxing, excellent pool and spa. I would reccommend and i would stay there again. Even though we did not need the airport; it is right across the street, but you would not know it.

The hotel overall was good. We had an early flight. We were happy to see that they open their breakfast area before 5:30 am.

Our room had some issues including the closet door falling off its hinges. Someone did attempt to fix the issue however, it seems like the property isn't being cared for too well.

The front desk staff and management were friendly and eager to help any way possible. Dinning room staff was friendly and had breakfast and evening light dinner on time and of reasonably good quality. Housekeeping was very good and always tried to accomodate us with service at our convenience. Facilite is well maintained and includes an indoor pool, fitness/workout room with good equipment and conveniently located computer room for guest use. The only minor change we didn't care for was elimination of in room TV movie purchases---although they do have free DVD movies available at the front desk.

The rate was rather high, but it specified 2 bedrooms in the suite whereas the other listings did not.

location was most convenient

very busy, large groups and crowds. There is really no lounge or quiet sitting area of any consequence

Nice clean room. Convienient location

No hair dryer The bathroom is very small. Tub, vanity with sink and toilet are very close.

The Inn was so easy to get to. I called from the airport and within minutes, I was picked up by the shuttle. Every employee was friendly and helpful.

A bit small but I wasn't spending much time in my room or at the hotel, so no real complaints.

Nothing

Everything

I liked the comfort of the bed, size of the room, TV selection, business center, early breakfast time option, and free shuttle service to/from airport.

I didn't enjoy the breakfast but Im just picky. However, they did have a decent selection/options. The hot tub looked like it needed a good cleaning.

You only get a room guarantee, not a bed or number of beds guaranteed. Better to call direct for guarantee. Breakfast was better than the customary waffles and cereal.

Having no choice at arrival to get two regular double beds. One slept on a roll-away meant for a child, no wider than 20".

Only opened six weeks at time of stay, very clean, helpful friendly staff. Our room was huge, more suited to the business traveler. Good facilities, pool, laundry, and breakfast. Close to large mall.

Th staff at check-in was rude for no apparent reason.

Conveniently close to the Buffalo-Amherst airport.

The room was in horrible condition; it's old with worn out furniture, terrible bathroom with threadworn towels, stained or soiled carpets, lumpy small bed pillows, and the bed smelled stale.

Pool and amenities were nice. Room was cleaned daily. A crib was provided for our young child.

The bathtub didn't drain water fast enough. The tub would fill while one was showering. I didn't like thinking about what was clogging it and thus what I was standing in. I chose not to give our baby a bath but instead held him up in the shower.

It was a roof over my head.

It was the wrong roof. I entered a street address in for the search and got this back, when I was supposed to be at the far more distant Mariott over on Millersport Hwy. My event was at the other one, I had to rent a car but the cost to cancel was going to be more. I bought trip insurance through the site but apparently that's a scam. Most annoying was that whomever handled my effort at cancling (which I chose not to eventually) acted as if they couldn't see that I bought trip insurance. Won't be doing this again. I probably should warn on some review site. Scam scam scam.

Beds were very comfortable. Room was spacious.Nice view big windows.

although it was overall very quie.You could here people talking in the hallway as they went by.

it was a good room

They let us use the shuttle service to go to local restaurants. They dropped us off and picked us up.

Staff were pleasant

My toilet was clogged with the previous guests waste. The silverware was obviously dirty. The towels looked used and re-folded. The vexing came off the mattress. As I came down for the free breakfast, I saw a guest spit out the eggs. I looked at the low quality food, opened up the pot lid for the oatmeal and saw the ladel filled with a runny mucous like liquid. I closed it and chose to go to breakfast someplace else. I will NEVER recommend or stay at this property again. I will be contacting Marriott's CEO and will send him a letter return receipt requested.

It was conveniently located next to the airport, which was handy as I was only in the area for 24 hours.

The fixtures and fittings in the room were poor and in need of repair. The "continental" breakfast was also lacking.

Very close to Buffalo airport - a bare bones hotel, but clean and value-priced.

If you need a crib, book early as they have limited numbers and we couldn't get one.

The room was great. Around alot of things

Room had a musty smell

The staff were very friendly, the view from our room was very "new England" Williamsville is a very charming village. (Especially when it snows)

The Duvets on the beds are less than attractive. The walls on the tub enclosure where not rinsed.

The desk area was very small compared to other rooms. Also there is never any pamphlets/menus in the room about near by food/activities. If we didn't have our smart phones we would not have been able to order food late at night not knowing what was around and what time they closed.

I was very pleased with our room, it was updated, clean and comfortable. For the price it was quite a deal.

My only complaint is that a member of house keeping staff came into our room without knocking at 8am! We had not put the do not disturb sign on the door as we had been planning to leave before the check out time, but apparently we should have! At the very least a knock would have been polite! All in all though no harm was done and the staff member got a free show.

The bed was amazing! I had the best sleep I had had in quite some time. I also liked the heat lamp in the bathroom.

I did not like the layout of the building it was confusing and we had some trouble getting to and from our room to the pool. I also did not like the fact that the faucet in the tub leakd. Lastly the tv channels were not clear.

This guest did not leave comments about this hotel.

Complimentary cookies were phenomenal. Beds were comfortable with a good amount of pillows. Fridge in room was a definately plus. We had a back room and opening the shade to a winter wonderland of trees was what I needed this Easter weekend. Very nice place. Variety of breakfast foods in the morning, overall very good!

The coffee cups provided downstairs smelled of mildew, I just grabbed one from my room upstairs, was no problem for me ( an avid coffee drinker). No microwave in room, one accessible downstairs but it's all about convienence!

Prompt airport shuttle

Still waiting for an EMAIL reciept

That i got to have a good night with my GF

That they told us we were gunna be in a smoking room and we werent, also there was no screen in one of the windows.

This particular location does not have any signage on their building, only on the driveway that is shared with other buildings, so it was difficult to know for sure I was in the right place. Also, the heavy curtains didn't close, so there was no blocking sun or ensuring there were no prying eyes.

The staff was extremely friendly and helpful. The room was clean and well stocked. The breakfast provided was fresh and had a great variety.

The mattress was WAY too firm for my liking.

The rooms were clean and the location was convenient to downtown. Check in and check out were quick and easy.

Parking is limited due to its location. It's all paid parking or street parking unless you want to pay for valet parking through the hotel.

Very good location, clean comfortable room

Parking is by valet at extra cost. I called in the morning, as instructed, to ask for my car. They told me it would be ready in 10 minutes. When we came down to the lobby, they had forgotten to get the car and apologized. Then next morning, I called down again for the car and it still seemed that they hadn't retrieved it when we arrived the lobby. On another note, I told them that the shower light bulb needed replacement and requested firm pillows since the down pillows flatten into a pancake. The bulb was not changed and firm pillows never delivered.

Clean, easy, very nice people, quiet

burned smell coming from cafe

The rooms were larger than some others in the area and cleaner.

no food available between 11:00 am & 12:00 p.m.

Easy access to thruway.

Heating unit noisy and unable to regulate. Curtain did not close and found lights from surroundings quite annoying.

I would stay there again.

Loved the breakfast. Coffee was great.

The Bed was a bit mushy, but everything else was just wonderful! I do wish they had a bar or food other than the little store next to the check-in desk. The staff was great.

Friendly staff, comfortable room, good value for long stay.

Bathroom ventilation was non functioning, heat/a.c. unit was extremely loud and disruptive.

This guest did not leave comments about this hotel.

Nothing

The beds were not clean, We had to go to Walmart and purchased clean bed linen. The bathroom were not cleaned. The carpet dirty and foul odor in the rooms and hallway. The front desk staff was very unpleasant when we complained about the room. Did not off