Pros: Employees were friendly, the place was clean
Cons: Employees were pushing hard to sell me an upgrade that I didn't want. Then again with the insurance. It took longer than normal to go through the checkout process. I didn't have my credit card on me and used my debit card, which they required me to list references in order to accept it as payment (really?!). It was a $40 rental!
Sep 7 2016
Good value and car
Pros: Chevy Cruze RS LTZ was zippy on the highway, had amazingly good gas mileage, was comfortable, roomy. Staff at Enterprise was friendly and helpful despite being super busy/hectic at the location. The drivers who took me to/from home were friendly, good drivers, reliable. Great experience, will use them again!
Cons: The inside windows were dirty and hard to see out so I had to use a wand from gas station to clean inside. the car acceleration was sluggish off a yield but zippy once got moving.
Apr 22 2017
Pros: I was upgraded to a minivan. It worked out great.
Pros: New employee assisted us, very personable and professional.
Cons: We got a Nissan Rouge, it wasn't the most comfortable vehicle for a 1700 mile trip.
Dec 19 2016
Pros: I really liked the availability of the rental and the ease of picking it up. It was a great, clean car.
Cons: I was pretty disappointed when I extended my rental drop off time by 24 hours and realized the amount of the charges. I inquired about the charges when I dropped it off and was told it was correct. I just really thought it was quite excessive.