Pick-up location | Dumfries |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Pickup truck, Premium, Premium SUV, Standard |
Rental locations | 1 |
Popular agencies | Enterprise |
Economy | $51/day |
Compact | $52/day |
Intermediate | $54/day |
Standard | $55/day |
Full-size | $57/day |
Minivan | $110/day |
Full-size SUV | $142/day |
Premium | $73/day |
Luxury | $95/day |
Pickup truck | $88/day |
Premium SUV | $220/day |
Compact SUV | $65/day |
Intermediate SUV | $66/day |
Enterprise
8.4
Excellent
19 reviewsCleanliness
8.4
Comfort
8.4
Pick-up/Drop-off
8.4
Value for money
8.4
6 locations in Dumfries
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Reviews
2.0 Mediocre
Mar 2021
Cons:
I had plans to take a group of ten people to celebrate a birthday. When I went to get my vehicle they said they’d called the day before to confirm and left a message. Because I didn’t answer the phone they gave my vehicle to someone else. They should just take a deposit from people. Then they would still get their money. I checked my messages and missed calls and had not received either. Very poor business practice.10.0 Excellent
Oct 2020
Pros:
Staff was very friendly how fool and professional10.0 Excellent
Oct 2020
Pros:
Your staff is very friendly helpful and very professional10.0 Excellent
Oct 2020
Pros:
Staff which read me helpful and very professional10.0 Excellent
Oct 2020
Pros:
The staff was friendly helpful and very professional6.0 Good
Apr 2019
Cons:
office was closed. Here is a hint do tell the customer to show up at the time the office is closing. office closed : 11:59 customer arrived 12:09Hertz
6.4
Good
28 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
6.9
Value for money
6.4
2 locations in Dumfries
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Reviews
4.0 Okay
May 2021
Pros:
Counter opened a little earlier than 9AM.Cons:
Vehicle was filthy and definitely not sanitized! Would not go over 70MPH, making passing on I-95 nearly impossible and definitely dangerous.10.0 Excellent
Feb 2021
Pros:
The whole process was easy and straight forwardCons:
Nothing comes to mind, great experience on the VA side and the FL side6.4 Good
Apr 2020
Pros:
Drop off was difficult- no one mentioned the office was moving locations! Late to work due to drop off time duration.Cons:
Tell your customers when your office moves!2.0 Mediocre
Nov 2018
Pros:
Woodbridge drop location poor customer service as well Hertz need to give customer service traning at least rental counter persons. No receipt as usual printer not working...... No courtesy ride to home......... I am Enterprise regulator customer first time at Hertz and bad experienceCons:
Nothing ....if you have bad experience at front counter you do not like anything2.0 Mediocre
Aug 2018
Pros:
They wait til you are there to say they run a credit check on debit cards.Cons:
False advertisement3.6 Mediocre
Jun 2018
Pros:
Efficient dropnoff.Cons:
When I explained the problems, I was asked if I told Hertz at Bradley airport that the car was dirty (trunk area where luggage would go covered in some sticky stuff) to which I replied that I learned it was dirty after starting my trip. I did not check trunk area at pickup. Hertz could have offererd some discount to make up for the inconvenience.Avis
2.0
Mediocre
9 reviewsCleanliness
4.0
Comfort
4.6
Pick-up/Drop-off
4.6
Value for money
3.3
One location in Dumfries
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Reviews
9.6 Excellent
Apr 2017
Pros:
Avis did a wonderful job! A smooth and efficient transaction. I would definitely use this location again.Cons:
The floor could have used a little vacuuming before opening for the day. But absolutely not a deal breaker.10.0 Excellent
Mar 2017
Pros:
Always rent from this location. It's fast and easy and they get you out on the road in minutes. Will keep coming back.2.0 Mediocre
Aug 2022
2.0 Mediocre
Jul 2022
2.0 Mediocre
Mar 2022
9.6 Excellent
Apr 2017
Pros:
Avis did a wonderful job! A smooth and efficient transaction. I would definitely use this location again.Cons:
The floor could have used a little vacuuming before opening for the day. But absolutely not a deal breaker.10.0 Excellent
Mar 2017
Pros:
Always rent from this location. It's fast and easy and they get you out on the road in minutes. Will keep coming back.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Dumfries
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Reviews
9.6 Excellent
Aug 2019
Cons:
Interior of vehicle could have been cleaner.6.0 Good
Mar 2018
Pros:
NothingCons:
No cars, forced upgrade10.0 Excellent
Feb 2017
Pros:
Second time picking and returning at this location. The service Hakim and Harris provide is excellent. Will definitely rent from this location again!Cons:
Nothing. Service is great and fast.10.0 Excellent
Jan 2017
Pros:
I had a 1:00pm reservation at the Brafferton location so I called ahead to confirm. When I got there, Harris took care of my car rental. He's very friendly and knowledgeable as well as friendly. I highly recommend. He made the process very easy to deal with and I was out of there with a great and clean car in about 15 minutes. Thanks Harris! I will be definitely coming back to this location.Cons:
I'd like to say nothing because from making the reservation online to picking up the car in Stafford to returning the car at the BWI airport, everything worked out great! But it's too bad that after living for 4 years in the North Stafford area, I only just found out there was a location near me days ago.9.6 Excellent
Aug 2019
Cons:
Interior of vehicle could have been cleaner.6.0 Good
Mar 2018
Pros:
NothingCons:
No cars, forced upgrade10.0 Excellent
Feb 2017
Pros:
Second time picking and returning at this location. The service Hakim and Harris provide is excellent. Will definitely rent from this location again!Cons:
Nothing. Service is great and fast.10.0 Excellent
Jan 2017
Pros:
I had a 1:00pm reservation at the Brafferton location so I called ahead to confirm. When I got there, Harris took care of my car rental. He's very friendly and knowledgeable as well as friendly. I highly recommend. He made the process very easy to deal with and I was out of there with a great and clean car in about 15 minutes. Thanks Harris! I will be definitely coming back to this location.Cons:
I'd like to say nothing because from making the reservation online to picking up the car in Stafford to returning the car at the BWI airport, everything worked out great! But it's too bad that after living for 4 years in the North Stafford area, I only just found out there was a location near me days ago.