East Providence Car Rentals

Cons: I didn't realize it until I had left the highway that the car reeked of cigarette smoke. Rental locations near my destination were inconvenient and the day I would have been able to switch vehicles, they were closed. When I returned the car, all they would do for me is give me a $10 discount on my next rental. I am allergic to cigarette smoke and was travelling with small children. We had to borrow a family member's car for our stay and only used the rental to drive 1 hour 15 minutes to and from the airport. I'm very disappointed Budget did not do the right thing.

Cons: It's not budget's fault, but the KAYAK site included rates and results different from what I was searching for. I was very specific that I wanted to pick up and return at the Providence airport (TF GREEN) ONLY, but I kept getting not only BOSTON LOGAN airport rentals in my search result, but also pricing for various locations all over Providence. That turned out to be so much cheaper in the long run ($145 vs $400, total) and that's peachy, but I only figured that out AFTER I already made the reservation. So, it all came out ok in the end, but it felt disconcerting and a little misleading/difficult to navigate.

Cons: Forced to use a smoking car. Employee at pick up location very rude.

Cons: Scott, the man at the desk, overcharged me and when I pointed out that it was a 2 day rental, not 3, he absolutely refused to fix the problem. He was horrible, very rude, making me wrong. I had my service dog with me & he yelled at me about her. The man should not be around customers.

Cons: The cost of renting the car for one week during a time when demand for rental cars typically is relativelt slack.