Rental agent wasn't even there, so couldn't pick u
Cons: Rental agent wasn't even at the desk. Waited 30 min and tried calling the phone number left on a sign which went straight to voicemail. The agents at the other car rental companies' desks nearby said they hadn't even seen anyone come in today.
I gave up and rented a car from National instead.
Aug 24 2016
Pros: very pleased
Sep 13 2017
No agent at pickup desk. Had to switch to competitor on the spot
Cons: Could not pick up car because there was no agent at the Hertz desk at MQT airport.