Cons: The original invoice the customer service woman gave me was over twice my quote from Kayak. Then her boss came out to fix it and said "This happens when you book through third party sites" and acted like it was a big hassle to fix my issue.
They did not provide clear instructions about the rental return process.
Oct 10 2016
Pros: Car was dirty windshield wipers were in very bad condtition.
Jan 7 2017
Pros: Great price for the 12 days we rented the car. I only wish we could have gotten a car that was a little roomier for the driver. My husband is very large and needed a little more room between the steering wheel and his body. Overall it was a great value for us.
Pros: I thought the rental pick up/drop off was at the Airport. Staff at airport Budget was very rude. We took a cab to the correct location and could not be happier. Staff member was a delight, the car was ready, we checked in in minutes. Drop off was a breeze, just needed to Uber to the airport.