Recent Reviews
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6.8
Van rental
Pros: Was easy to order online, pick up and return.
Cons: Van had a fairly large crack in the windshield. Even though it was closer to the passenger side, it was very distracting.
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10.0
Pros: Easy and affordable
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10.0
As ALWAYS
Pros: Service. Always. A1 Vehicle. best deals Customer Service. Always the best Always the best deals
Cons: Wanted to extend rental but would have costed more for 2 days than weekly rate. Made no sense.
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6.0
Pros: Picking up the car was fine and the process was easy.
Cons: I called to ask if there would be any problem with dropping the car off after hours on Friday (around 7:00 PM) since they close at 6:00 PM. I asked if there would be any additional charges and I was told "No, just drop the car off outside the locked gates and put the keys through the slot" which I did. Then I get charged an additional $31.60 on my credit card which was never conveyed to me. I only caught it because I checked my statement. I called the manager the following Monday and he gave me nothing but grief, telling me that's the policy and I don;t have a credit coming to me. Twice I asked for a receipt as I used the car for business and he ignored me, continuing to tell me I am not due a credit. Finally, he gave me a number to call to get a copy of the receipt and when I called it, I told the person on the other end what had happened. I was told that issuing a credit is at the discretion of the manager and is usually not an issue. This person was kind enough to take care of the matter and issued me the credit for $31.60. I will never use that Hertz in Highland again as the person on Saturday that I spoke to and the manager were extremely rude. It's one thing to state what the policy is, but do so tactfully.
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10.0
Pros: The whole process went off with out a hitch.
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6.4
Great Staff, Usually Great Cars...this time not so
Pros: The staff at both the drop off and pick up locations were polite and courteous.
Cons: The car was very dirty on the inside and it seemed to have some mechanical defects. I noticed that the keychain had a scratched off note of "engine making noise" but am not sure if it was addressed.
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10.0
Hertz the place to rent
Pros: I'm not sure how many times I've been to Hertz but I do know it's been more than I can count. I can honestly say that I still have my 1st time to feel uncomfortable or treated unfair. Fr
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9.6
Pros: I was able to stop in early and pick up a car and also The friendly staff had me in and out within minutes.
Cons: I didn't like that I couldn't separate the keys
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10.0
uplifting
Pros: Service, price and staff consistently gives great service.
Cons: No having more time and resources to enjoy the benefits
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8.0
the more prominent rental yet for me
Pros: Unlike some other experiences Hertz has definitely given what I've paid for --plus. The contract is a 100% guide of what you can expect. I think that's how it suppose to be.
Cons: To have to take the vehicle back. My experience to date has been exceptional
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10.0
Pros: Easy and affordable
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10.0
As ALWAYS
Pros: Service. Always. A1 Vehicle. best deals Customer Service. Always the best Always the best deals
Cons: Wanted to extend rental but would have costed more for 2 days than weekly rate. Made no sense.
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10.0
Pros: The whole process went off with out a hitch.
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10.0
Hertz the place to rent
Pros: I'm not sure how many times I've been to Hertz but I do know it's been more than I can count. I can honestly say that I still have my 1st time to feel uncomfortable or treated unfair. Fr
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9.6
Pros: I was able to stop in early and pick up a car and also The friendly staff had me in and out within minutes.
Cons: I didn't like that I couldn't separate the keys
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10.0
uplifting
Pros: Service, price and staff consistently gives great service.
Cons: No having more time and resources to enjoy the benefits
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6.8
Van rental
Pros: Was easy to order online, pick up and return.
Cons: Van had a fairly large crack in the windshield. Even though it was closer to the passenger side, it was very distracting.
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8.0
the more prominent rental yet for me
Pros: Unlike some other experiences Hertz has definitely given what I've paid for --plus. The contract is a 100% guide of what you can expect. I think that's how it suppose to be.
Cons: To have to take the vehicle back. My experience to date has been exceptional
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6.0
Pros: Picking up the car was fine and the process was easy.
Cons: I called to ask if there would be any problem with dropping the car off after hours on Friday (around 7:00 PM) since they close at 6:00 PM. I asked if there would be any additional charges and I was told "No, just drop the car off outside the locked gates and put the keys through the slot" which I did. Then I get charged an additional $31.60 on my credit card which was never conveyed to me. I only caught it because I checked my statement. I called the manager the following Monday and he gave me nothing but grief, telling me that's the policy and I don;t have a credit coming to me. Twice I asked for a receipt as I used the car for business and he ignored me, continuing to tell me I am not due a credit. Finally, he gave me a number to call to get a copy of the receipt and when I called it, I told the person on the other end what had happened. I was told that issuing a credit is at the discretion of the manager and is usually not an issue. This person was kind enough to take care of the matter and issued me the credit for $31.60. I will never use that Hertz in Highland again as the person on Saturday that I spoke to and the manager were extremely rude. It's one thing to state what the policy is, but do so tactfully.
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6.4
Great Staff, Usually Great Cars...this time not so
Pros: The staff at both the drop off and pick up locations were polite and courteous.
Cons: The car was very dirty on the inside and it seemed to have some mechanical defects. I noticed that the keychain had a scratched off note of "engine making noise" but am not sure if it was addressed.
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