|Car types||Compact SUV, Full-size SUV, Minivan, Open air all terrain, Passenger van|
|Open air all terrain||$71/day|
8.0 Very good
Pros:Pickup and drop off was easy.
Cons:The car I reserved wasn't available. I was "upgraded" to a larger vehicle, however, the larger vehicle almost had 50,000 miles and was showing some wear.
Pros:Smooth pick up
Cons:Car was very dirty, windshield was so dirty it was hard to see through.
8.0 Very good
Pros:Staff and customer service was A+
Cons:The original car I rented reeked of smoke. I came back in and asked to switch cars, they accomdated.
Pros:The lady at the Tompkins Airport was fantastic. Very helpful and courteous went out of her way to sanitize my credit card before returning it to me.
Cons:The car was a bit dirty, Crumbs on the back seat and a hair clip in the handle. Makes me wonder how well they are being sanitized.
Pros:The price was affordable for a one-way rental. So much so, that I’ll still consider Hertz if/when I have a need for another one-way rental.
Cons:The staff at my pickup location were a bit unfriendly and bad mouthed another customer who was on the phone. At one point, one of he staff members mentioned that the last time he was in NJ (where my bf is from), that a group of black guys tried to haggle him for money in Atlantic City - just unprofessional.
Pros:I was greatful to find a one way rental from upstate NY to NH. The Hertz team was courteous and I didn't have to wait long. I got a lovely Kia Optima for my rwntal. It was so comfortable for my 8 hour drive. Thanks Hertz!!
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Pros:I don’t not like anything
Cons:Not have a vehicle that smelt like cigarettes, staff members that are helpful, ACTUALLY cleaning the cars!
Cons:Car smelled like cigarette smoke - should have turned it back in. My daughter rented one last time that also smelled like smoke. It’s awful
Pros:We got there to pick it up and they did not have the car we rented. We reserved a minivan for a family camping trip with 6 people. They had a Tahoe with no storage room for our stuff. The attendant did not offer solutions, or help us find another car. We had to scramble to find a mini van, driving to another town and spending $150 more. I had called dollar that morning to say we’d be late to pick up. They even confirmed my mini van. Worst experience, we ended up leaving hours later for our trip and having to set up camp in the dark with kids.
Cons:They could have had the right car or at least called us to tell us they didn’t.
Pros:The car was great, service was great. No complaints
Cons:1.previous renter smoked heavily in vehicle,air freshner ineffective. also found debris in glove box including empty air freshener vial, which had permeated glove box. 2. EZ pass device hardware broken, had to dig unit out of upside down container position to operate. broken mounting found, so used it manually held.
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