Pros: Got on line and booked through Kayak, they gave me a car.
May 3 2017
Ford Excursion Not Bad, But Not Great
Pros: It was relatively roomy for 6 people, one of which was under 6' tall. No room in the back for much more than a couple of bags. Third row had to climb out over the second row seats, but, that is to be expected. Would be nice to have power for recharging devices in a more convenient location, too. Interior amenities were lacking- clearly the base model.
Nice power for such a large vehicle. Fairly easy for me to maneuver.
As for booking, seemed to be a disconnect between the local office and the internet. Called the local office, they said they didn't have a vehicle, but then I was able to book one online through a proxy site.
The staff was awesome in answering my many calls to ask specific questions about the vehicle.
Cons: Dropping off was a bit contentious, as there was no representative available at 9PM Sunday evening. Not a huge deal, but, I had to figure out some details on my own.
Jul 25 2017
Pros: vehicle type and having had a choice, friendly staff in Elmira NY