Friendly, helpful staff, great car, great value, n
Pros: The staff member at the Columbia office was very nice, very helpful, and offered great suggestions for staying safe after he found out where I was driving. The car was clean and ran perfectly, pick up and drop off were easy and efficient, and there were no surprises, cost or otherwise -- exactly how a car rental should be.
Oct 14 2016
Pros: Columbia MO Budget Rental downtown has the best service of any car rental place I have rented from. I constantly travel for work and have to rent a lot of cars and Abshir and his crew provide the best and friendlist service of them all. I highly recommend this Budget location.
Dec 30 2016
Difficult to get customer service
Cons: I tried to call to arrange a change in the pickup time for my vehicle, since there were limited hours at the site. I got routed through the Budget phone tree and could not speak with the local service representative.
Feb 4 2017
Budget/Avis in CoMo is awesome
Pros: Abshir is the best!
Mar 16 2017
Great customer service
Pros: Abshir and his team always provide the best customer service.
Sep 19 2017
Pros: Drop off was super easy.
Cons: They don't work with the Kansas City airport Budget, so no receipt, no records, no nothing...
Jul 21 2017
Pros: The vehicle was nice and drove well and was comfortable.
Cons: It wreaked of marijuana... like BAD.... We were going on a family vacation. I had to leave all the doors open, vacuum, wipe it down and put air freshners in it which didn't make the smell go away completely....it was bad. I mentioned it when I brought it back. The guy that worked there just made a face but didn't say anything. He didn't care.