Friendly, helpful staff, great car, great value, n
Pros: The staff member at the Columbia office was very nice, very helpful, and offered great suggestions for staying safe after he found out where I was driving. The car was clean and ran perfectly, pick up and drop off were easy and efficient, and there were no surprises, cost or otherwise -- exactly how a car rental should be.
Oct 14 2016
Pros: Columbia MO Budget Rental downtown has the best service of any car rental place I have rented from. I constantly travel for work and have to rent a lot of cars and Abshir and his crew provide the best and friendlist service of them all. I highly recommend this Budget location.
Dec 30 2016
Difficult to get customer service
Cons: I tried to call to arrange a change in the pickup time for my vehicle, since there were limited hours at the site. I got routed through the Budget phone tree and could not speak with the local service representative.