Pros: Had a brand new Ford Mustang with convertiable. It was a joy to ride in Maui.
Jun 27 2016
Pros: Small location so pick up and drop off are very easy. Friendly and helpful staff.
It is off airport but they will pick you up and drop you off at the terminal
Cons: The car could have been cleaned better - streaky windows in particular
Because the location is small there is not much to choose from in terms of inventory
Hours - the location closes at 5PM and if your flight is late you will miss them and have to go back in the morning
Jul 21 2016
Cons: They didn't have the style (convertible) of car available that I had reserved.
Cons: Avis cannot see that I bought insurance through Kayak when I made the reservation, and made me to feel that it was left off somehow by mistake, and that we would therefore have no coverage. We bought insurance from Avis and later found we had coverage through Kayaks provider so it was a waste of money, very unhappy that Avis couldn't see the insurance we had bought.
Mar 27 2016
Pros: Friendly staff and shuttle service.
Cons: A little hectic upon return but the shuttle waited for us.
Pros: The ability to drive around the island in a suitable car... thats about it. We were also able to book the car online at sea on a cruise ship so bonus for that.
Cons: We were on a very tight schedule and decided to go to the expense to rent a car, however we were told the wrong place to go for the shuttle on the phone . After waiting in the wrong spot for 1/2 hour, we noticed the van at the other end of the pier and had to run!(two of our party are disabled, I am on a cane) we got to the van as she closed the door and told us to wait for the next, Hertz drove by 3 times...