Pick-up location | Kenai |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Pickup truck, Premium SUV, Standard SUV |
Rental locations | 4 |
Airport locations | 3 |
Popular agencies | Budget, Turo, Avis |
Economy | $75/day |
Compact | $76/day |
Intermediate | $78/day |
Full-size | $82/day |
Minivan | $126/day |
Full-size SUV | $132/day |
Pickup truck | $112/day |
Premium SUV | $90/day |
Intermediate SUV | $89/day |
Standard SUV | $98/day |
Compact SUV | $231/day |
One location in Kenai
Filters
Show reviews that mention
Reviews
10.0 Wonderful
Mar 2021
Pros:
Easy6.0 Okay
Mar 2021
Pros:
Staff was really friendly. Car handled well in winter weather. Easy pick up and drop off.Cons:
My rental felt overpriced — $175 for 26 hours and only used $5 worth of gas. Staff didn’t explain cost or meaning of other add ons, felt a little pushy. But I also recognize that that is their job!10.0 Wonderful
Oct 2020
Pros:
Friendly staff, seamless experience from pick up to drop off.Cons:
Nothing comes to mind.9.2 Wonderful
Oct 2020
Cons:
When first got there couldn’t find the suv parked in wrong spot10.0 Wonderful
Oct 2020
Pros:
great staff7.2 Good
Oct 2020
Pros:
Easy drop offCons:
More pricing optionsOne location in Kenai
Filters
Show reviews that mention
Reviews
4.0 Mediocre
May 2021
Pros:
Drop off was easy. Pick up was somewhat easy. Location is great for ease of access.Cons:
$600 for three days is ridiculous for a car that wasn’t even clean inside or outside and smelled like smoke.10.0 Wonderful
Nov 2020
Pros:
Friendly helpful staff3.2 Poor
Oct 2020
Pros:
The price would have been reasonable. The convenience of another rental company being right next store with better policies. The ease of penalty free cancelation.Cons:
Be more like the rest of the world and not require a copy of my insurance when its in my car 200 miles away. I had endured this once before. I got in and was ready to go only to learn I couldn't rent the car because you needed a copy of my insurance. A first in all my years of renting cars. I couldnt recall which company that was at the time of this reservation so to avoid that issue happening again. After making my reservation. I called to make sure. And was told nope. As long as your using a major credit card, which is consistent with the rest of the world, you should be fine. So, I show up only to have that contradicted. And Im told oh everyone here knows that. Well ..... apparently everyone does not. And I took my business down a few counters where they don't require that. I was also told yah if your a resident we need proof but if non resident. We don't. What? The seems backwards but hey.I have a credit card with coverage. And two auto polices that cover rentals. But other than a company offering me coverage for a fee. Ive never had to provide proof. All over the country. Last time I had to get picked up and driven across town and dig my vehicle out to get my card. And come back etc. Huge delays to my arrival plans. Ridiculous and unacceptable. You guys need to get on the same page. And get WiFi so people can use there phone or laptop to access emails to retrieve a copy if they can successfully get one emailed to them after hours.9.6 Wonderful
Jul 2020
Pros:
Great value for money. No "hidden fees".Cons:
Their phone-based customer service. It takes hours, literally, for them to pick the phone at the airport location. If you select any other option, it takes you to a Thrifty's call center in the Philippines, where they cannot access your reservation (because the Anchorage airport location is a Thrifty's franchisee location).7.2 Good
Jun 2020
Pros:
The car and priceCons:
Staff member was horrible. He was very rude and was extremely unhelpful.10.0 Wonderful
Feb 2020
Pros:
The staff at the counter when we arrived gave us excellent information for the road conditions and for driving in Alaska. Snow tires were offered and needed. He was very friendly and helpful!Cons:
nothing - pick up and drop off was a breeze!One location in Kenai
Filters
Reviews
4.0 Mediocre
Mar 2021
Cons:
The suv was a nice one but it had broken windshield wipers on both sides. It’s warm out and the entire drive I had to stare through the steering wheel. Wish I could have seen Soldotna haha6.0 Okay
Jul 2017
Cons:
We booked a SUV and got a pick up truck. Luckily for us it didn't rain on the days we had our luggage in the bed of the truck.10.0 Wonderful
Aug 2021
One location in Kenai
Filters
Show reviews that mention
Reviews
7.6 Good
Oct 2020
Cons:
Having the ability to choose a specific make and model on line.7.6 Good
Sep 2020
Pros:
Staff was understanding and helpful. We had some issues with the car in the first 4 days and came by ANC with it on 9/10. None serious enough to exchange the car, but we did receive a fair adjustment on our final invoice...Cons:
Car could've been cleaner,,,2.0 Poor
Sep 2022
7.9 Good
Jul 2021
10.0 Wonderful
Jun 2021
Pros:
Easy pick up and Drop Off. Great service.Cons:
Everything was perfect,10.0 Wonderful
Jun 2021
Pros:
Easy to rent. Good customer serviceCons:
NothingOne location in Kenai
Filters
Reviews
2.0 Poor
Dec 2019
Cons:
They would only accept credit cards, which is ridiculous given that a person might not even have available credit on a credit card. I do not use credit cards, living within my means. I went to Budget.10.0 Wonderful
Aug 2019
Pros:
Staff was very friendly, very accommodating as we had some schedule changes due to local wildland fires in the area.10.0 Wonderful
Aug 2019
Pros:
Pick up and drop off were very easyCons:
Nothing6.0 Okay
Jun 2019
Pros:
Nice clean car at a good priceCons:
My flight arrived at 10:00. The Avis counter closed at 9:00 so I had to get a cab to my hotel. In the morning I walked a mile to the airport to get my car. When I asked why they close before all the flights for the night have arrived they said Well sorry we close at 9:00, still want the car or not?10.0 Wonderful
Sep 2017
Pros:
My car was ready and the counter people were quick. The price was better than others.10.0 Wonderful
Nov 2016
Pros:
Good car - everything went well.Cons:
The location of the button to release the gas cap. Took awhile to find it. A very minor inconvenience.2 locations in Kenai
One location in Kenai
One location in Kenai
One location in Kenai