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3 locations in Kutztown
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10.0 Wonderful
Jul 2020
Pros:
The staff was very friendly and explained everything about the car.Cons:
I have no complaints10.0 Wonderful
Jun 2020
Pros:
Very friendly and accommodating staff8.8 Very good
Mar 2017
Pros:
I liked the second rental I exchanged the first one for.Cons:
The first car they rented to me smelled like an ash trey. I didn't really quite know what the stench was at first so that's why I drove off the lot with it because you can tell they tried really hard to clean and cover it up. But the second time I got in it to drive to a different town with my kids, I knew right away what the smell was. I was a smoker for 9 years so I'm very sensitive to the smell of cigarette smoke and too much of it (especially that stale smell of it) makes me sick. From the second I really started smelling it, I felt like it got worse and worse and had to wind the windows down for the kids and I. The car was also kinda ghetto with fake chrome rims on a car that would be used for undercover cops. I did call on the way back home and asked to change it out for another rental and they didn't even hesitate. They changed it out for a new Jeep SUV because they didnt have another full sized on site. WAY better and much more worth the money in my opinion! They were so nice and got me in and out quick with the second rental and no additional fee for the upgrade. I think that gross old rental was a fluke and I will rent from them again.9.6 Wonderful
Sep 2016
Pros:
Truck was clean and comfortable. Quick checkout and easy drop off.5.2 Fair
May 2016
Cons:
Only one rental car person on site and line was long to rent car. The car I received had not been washed or cleaned on the inside before receiving it.10.0 Wonderful
Sep 2020
Pros:
I booked on short notice and they were able to accommodate me.Cons:
It was perfect2 locations in Kutztown
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10.0 Wonderful
Sep 2022
10.0 Wonderful
Jun 2020
Pros:
Staff was great, truck was awesomeCons:
No10.0 Wonderful
Nov 2019
Pros:
Staff were super friendly.9.6 Wonderful
Mar 2017
Pros:
Steve was informative, thorough, and courteous. He seems to be a good role model of what it means to provide excellent customer services.7.6 Good
Feb 2017
Pros:
PricingCons:
credit card policy sucks. They should let you use debit cards.8.0 Very good
Jun 2016
Pros:
Good price! $113 for 4 days over a weekend.Cons:
Car had a couple of dents and scratches.One location in Kutztown
One location in Kutztown
One location in Kutztown
One location in Kutztown
One location in Kutztown
Most popular agency | Enterprise |
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Average price | $141/day |
Good deal | $133/day |