Pros: Value: Had the best value for the 10 days I needed it. I arrived about an hour early to pick the car up. It was not cleaned, but I took it anyway to get on the road early. Car performed well during the trip and was an easy drop-off experience.
I think the value I gained was because this rental was associated with a collision repair shop. Hertz is generally more expensive if you go to one of their agencies.
Cons: Nothing stands out
Jan 18 2017
Pros: I liked everything about the rental, the shaft,the car and the location.
Cons: All was good except for the cleanliness of the inside windows. The fron window, rear view mirror and passenger side window were dirty. Looked like they had been sprayed with something and not wiped off. Almost impossible to see out side window.
Save yourself a headache - Do not rent from budget
Cons: They gave away my reservation and couldn't find a replacement until and hour later and when they finally did they wouldn't take any form of payment except credit card and turned us away after wasting all our time. The customer service representative at the front desk was rude and ignored us half the time we were there.
Pros: The cars gas mileage was good and the cost of the rental wasn't bad for 5 days
Cons: The car was not clean, there was a film of dirt on the windshield on the inside, and the dashboard was dirty. The rental was from Tuesday to Sunday. The car was to be returned by 1:30 on Sun. Went to return the car, the office was closed. Then was to be closed on Monday due to holiday. Had to leave the car in the parking lot being that I had to return home. They do not have drop boxes so now my sister will have to take the keys to them on Tuesday.
5 travelers who rented a car in Lakeland gave the car agency they used an average rating of 6.4