Bakersfield Car Rentals

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Bakersfield car rental reviews and directory

Avis
Car rental reviews:
Good (6.9, 12 reviews)
Car rental locations in Bakersfield:
2 locations
Avis
Locations in Bakersfield
3701 Wings Way
+1 661 392 4160
4208 Wible Road
+1 661 397 2860
  • 7.0
  • 7.0
  • 6.8
  • 6.3
  • 7.2
Recent reviews
9.6 Excellent
Aug 4 2016
very good service
Pros: Great value and great service.
6.0 Okay
Nov 22 2016
Cons: That I couldn't drop it off at a budget rental building even though it's the same company
2.0 Poor
May 16 2017
Cons: The lady was rude and very unaccommodating
10.0 Excellent
Feb 23 2016
Pros: Everything was exactly as it should be. Picked up a few minutes before the arranged time the car that was advertised for the price advertised.
10.0 Excellent
Jul 12 2016
Great price great car
Pros: Loved the car and the price!!
2.0 Poor
Sep 20 2016
worst experience ever!
Pros: N/A
Cons: I reserved a standard car & when I got there they said they couldn't accommodate What I had reserved. I've rented numerous times from this place. They've definitely lost me as a regular customer. I've switched to Enterprise which gave me outstanding service.
8.0 Good
Jan 23 2017
Pros: Fast processing of paper work to get car.
Cons: They literally expected me to gas up less that 3 miles away otherwise they would charge me for not having a "full tank ". Cheapskates!!!!
7.6 Good
Mar 13 2017
Bakersfield Airport
Pros: They were open for dropoff on Sunday.
Cons: There was over an hour wait. I stood in line while one attendant served about 15 people. The rest of the place was empty. If someone needed service from any other car rental agency, they had no line and were out in 10 minutes. The line for Avis was so long and slow. At least another clerk could have helped. Then when I got to the counter, he said that he could not rent the size vehicle we reserved because of their Visa/Check card policy. I didn't bring a major credit card with me. That would have been nice to know. The vehicle I did rent worked for us though.
10.0 Excellent
Mar 13 2017
Pros: Staff was great when I picked up an dropped off
2.0 Poor
Apr 6 2017
Horrible
Cons: I booked my car a month in advance i was directed to bring my card with me to pick up my vehicle and was told i couldn't get the car cause i didnt have a credit card only debit. I was stuck at the airport at midnight with my 3year old ...
Budget
Car rental reviews:
Okay (5.7, 9 reviews)
Car rental locations in Bakersfield:
2 locations
Budget
Locations in Bakersfield
3701 Wings Way
+1 661 399 2367
4208 Wible Road
+1 661 832 7801
  • 5.8
  • 6.2
  • 6.2
  • 4.9
  • 5.3
Recent reviews
8.0 Good
Apr 9 2016
Pros: Kind, polite staff
7.6 Good
Oct 4 2016
Pros: THe Rav was cute and comfortable with very good gas mileage
Cons: I wish there was a rental facility in Tehachapi, Ca.
8.8 Excellent
Nov 20 2016
Pros: Rentals are very close to terminal. Requires minimal time to creature a vehical
Cons: I was told to bring car back with same amount of gas that I had when I left Las Vegas. I had 3/4 tank when I left Las Vegas and returned with 3/4 tank I did not notice until I got home that I was charged about $40 refueling charge.
4.0 Mediocre
Jan 8 2017
Too many fees
Pros: Concession fee, mileage fee. Insurance not what I was quoted.
6.0 Okay
Jun 3 2017
Pros: Convenient location
Cons: We were given a Mazda 3 but the paper stated a Ford Focus so they held us up to figure out how THEY messed that up. While on vacation the last thing I want to do is waste time.
4.4 Okay
Jul 25 2016
Cons: See above.
5.2 Okay
Aug 1 2016
You get what you pay for
Pros: Friendly staff, car drove well, vehicle availability and business hours fit my needs, allowed me to leave my car in their parking lot (I assumed responsibility) over the two nights I was renting their car (my car's AC went bad).
Cons: Lack of proper staffing lead to an EXTREMELY dirty car. Center console had LOTS of crumbs from the previous renter. There was an empty soda bottle on the back passenger floor. I had to use Windex when I got home to clean the windows of my rental....something that should have been done before I took the keys. The outside of the car looked like it hadn't been washed. From a customer service standpoint, the supervisors/owners should take notice of this review. Yes, I received a good deal via Kayak.com, but I received less than a clean car from this Budget location. The customer in front of me went and looked at their rental car as they were being processed, and came back to the office complaining of a dirty car too. I have rented from Enterprise in the past with an excellent experience every time. But due to lack of proper funds and time, I had to look for the cheapest alternative. If I would give my Enterprise experience a 5, I would give this particular Budget experience a 3. They just need more staff and attention to detail. They need to look at the car from the customer's perspective. Sit in the car. Look at it as a customer. Would they be happy with it, as a customer? But again, if they have the SAME woman who handles the customer rentals AND returns, CLEANING THE CARS on the Sunday morning I returned my car, things are going to be missed. I couldn't believe she was doing both jobs. She was great with customers. But I expected more from that point on.
5.2 Okay
May 22 2017
Pros: Nice car but the side was all all dented on both drivers side doors & a big scratch all down the other side of car
Cons: Couldn't apply AARP discount at the counter
2.0 Poor
May 25 2017
Horrible experience
Pros: Nothing.
Cons: Phone were turned to silent because they were too busy to answer. Could not make contact with the business to verify their hours. This is a small outfit - not at airport. Horrible customer service. Cat was filthy - couldn't see out of windshield due to bugs. Asked them why car was not clean - told they are too busy to wash or clean any of the cars. Canceled contract. Did not rent car. Went elsewhere. I would not recommend Budget on Winle Road to anyone.
National
Car rental reviews:
Excellent (8.4, 8 reviews)
Car rental locations in Bakersfield:
1 location
National
Locations in Bakersfield
3701 Wings Way Ste 209
+1 844 366 2657
  • 8.5
  • 7.8
  • 8.5
  • 8.8
  • 8.5
Recent reviews
10.0 Excellent
Feb 28 2016
Cons: I had to ask them to come out and check the car over. They said they normally don't dot it until it's time to get cleaned. I don't want to be charged for something I didn't do.
10.0 Excellent
Mar 8 2016
If you want excellent service, use National.
Pros: Good service. Car ready for pickup late evening and rental desk/cars easily accessible at the airport.
2.0 Poor
Jul 12 2016
Pros: nothing
Cons: horrible experience
10.0 Excellent
Jan 9 2017
Great Price
Pros: Best price I received compare to other car rental company. I would rent again if the price is a much better offer than any other site.
10.0 Excellent
Jan 19 2017
Excelente
Pros: Great service and quick
6.0 Okay
Apr 11 2017
Cons: Car wasn't very clean, smelled like cigarettes, gas tank wasn't completely full.
10.0 Excellent
Jun 6 2017
Pros: Great service and price
Cons: N/A
9.2 Excellent
Jun 17 2017
About my rental
Cons: It was a great car and I had a good trip only the car smelled like ciggaretts
Hertz
hertz
Car rental reviews:
Excellent (8.6, 7 reviews)
Car rental locations in Bakersfield:
2 locations
Hertz
Locations in Bakersfield
1700 24th Street
+1 661 634 0889
3701 Wings Way, Ste.205
+1 661 393 2044
  • 8.9
  • 8.6
  • 8.6
  • 8.3
  • 8.9
Recent reviews
8.8 Excellent
Nov 17 2016
Pros: My girlfriend and I liked the property. We both liked the location in a nice area of Bakersfield. It was very safe and comfortable for us.
Cons: Kind of far from the downtown locations. But it was not a problem with the rental car.
10.0 Excellent
Nov 19 2016
Pros: Hertz staff was professional and friendly. Car was clean and ready to go. Returning the car was quick and easy.
9.6 Excellent
Mar 19 2017
Great price
Pros: Renting off airport is definitely a money saver.
Cons: Only issue I had was I showed up early and there was not a car available. Not their fault.
10.0 Excellent
Jun 14 2017
Pros: I didn't realize the car I reserved for a 10 hour drive didn't have cruise control but the nice lady at the location offered to swap cars with another location to accommodate me. So glad I didn't have to make that trip without cruise control!
2.0 Poor
Jun 15 2017
Cons: Kayak new I could not get there before 12pm, charged me anyway! Went with Budget.
10.0 Excellent
Jun 16 2017
Great!! Hassle free!!!
Pros: It was easy, affordable, and hassle free.
Cons: I have nothing bad to say.
10.0 Excellent
Feb 18 2017
Pros: This was a great car, used very little gas. The rental and drop off was very easy.
Enterprise
Car rental reviews:
Okay (4.8, 4 reviews)
Car rental locations in Bakersfield:
5 locations
Enterprise
Locations in Bakersfield
1800 24th Street
+1 661 323 2711
2911 Brundage Ln
+1 661 326 0056
4851 Stine Road Ste A
+1 661 833 6055
5810 Gasoline Alley Dr
+1 661 398 4961
8929 Rosedale Hwy
+1 661 387 6050
  • 4.5
  • 5.5
  • 6.0
  • 4.5
  • 3.5
Recent reviews
4.4 Okay
Oct 10 2016
BEWARE IF YUU TRY TO RETURN EARLY...HIDDEN CHARGES
Pros: The rental process to pick up was easy I was quoted a daily rate of $20.90 for the days requested. I did inquire what happens if I return the car early. I was told by the agent it would be pro-rated. Went merrily on my way. The return was awful experience!!
Cons: Car ran great and met my expectations. However, the customer service on return was not satisfactory. My personal vehicle was ready from repair shop early. I returned rental to Enterprise 1 day early. When I requested the 1 day credit I was told the daily rate changes to $26.95 per day (6 days with 2days free). She suggested that I keep the car for the full original rental. I explained I was told by rental agent on pick up that it would be prorated. She was insistent that they did not owe me any credit and tried numerous ways to get me to pay full amount even though returned 1 day early. NOWHERE in any of the documents that I read, agreed to and signed did it state anything about the rate she was trying to overcharge me. I had already picked up the business card of the manager. I asked to speak to the manager and she said SHE was the manager. So I said "you are the manager Lori McWilliams? " No, she was assistant manager but lied about title. The dispute went round and round for 20 min till my ride appeared and I left totally dissatisfied and, upset .I left message for manager to contact me. The manager did contact me the following day. I emailed her my original agreement contract from Kayak with rate of $20.90 clearly stated. On 10/10 I did receive notice from Lori McWilliams that I would receive credit for the 1 day. Although she was apologetic the whole experience left me with negative feelings towards Enterprise. I will be quite vocal to anyone about this negative experience on social media, better business bureau, YELP and my company (2000+ employees).
2.0 Poor
Jan 4 2017
Wait, wait and more wait
Pros: Free rental
Cons: Had to wait for car to be cleaned. No gas, had to wait for it to get gassed up. The car I was to have received was given to someone who did not have an appointment (a walkup). I was given a larger car only because it was the only one available, but they tried to make me think I'm getting a free up grade when it was the only car they had on the lot.
7.6 Good
Apr 9 2017
Check what your paying for vs what you reserved
Pros: The car was fun to drive and was clean. The attendant let me return it before opening hours which I was greatful for.
Cons: I reserved an intermediate car which their website said was a Hyundai Elantra or similar. I get there and they try to give me a Nissan Versa.....uh no I was told that was a compact on my last rental.....so then they say all they have is a Veloster which is categorized in their system as an intermediate......not even close to the Elantra.....tired of the bait and switch they assume people don't know anything about cars and won't care
5.2 Okay
Oct 10 2016
A little disappointed
Pros: Quick and friendly service
Cons: Car was not. Dry clean in or out. Rep was not too willing to make note of multiple scratches and dings till I took pictures. Car had less than 1/4 tank of fuel at pickup. Interior wash needed badly overall not very impressive
Rent-A-Wreck
rentawreck
Car rental locations in Bakersfield:
1 location
Rent-A-Wreck
Locations in Bakersfield
1222 Golden State Avenue
+1 661 843 7866
Sunnycars
sunnycars
Car rental locations in Bakersfield:
1 location
Sunnycars
Locations in Bakersfield
3701 Wings Way
40 travelers who rented a car in Bakersfield gave the car agency they used an average rating of 7.0

Car Rental Locations in Bakersfield

Bakersfield