there was no reservation, your system does not tal
Pros: This booking jeopardized my trip since nothing got reserved forcing me to deal directly with another company.
Cons: Your site reservation did not do anything.
Apr 10 2017
Pros: Put On 4700 k.m. In nine days and no hint of annoyance. nice smile quick turnaround. However, two years aga I had reserved a car for five days starting Monday 9 a.m. When I got there, there was no car available. Was told I could get one in the p.m. No remorse, no excuses. That is why I had not rented from them in two years. This time, all was good.
I never write reviews, but this was worth the effo
Pros: The process was so easy. Book online, walk in and that was it. It was amazing to see the guy next to me getting his vehicle at a much higher price than I got mine at. He was shocked so much that the manager had to explain why I got mine cheaper than his.
What topped it off was that we had both booked a standard vehicle, but he was there before me and got the last one. So when I was getting my standard vehicle there weren't any left, so they upgraded me...free of charge! You should have seen the look on the guy's face. It was...priceless!
Thank you Kayak.com and Ace rental.
Pros: The car was amazing but the upgrade ended up costing me double the gas from the original car class. Instead of an SUV I would of kept the Economy car and saved on gas.
Cons: On top of costing more in gas, I got to use the windshield washer only once to notice it was empty. Had to stop and pay an extra 6,75$ for washer fluid on a RENTAL. Who’d guessed it wasn’t included in the fees and taxes!