Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
Pros: Both the pick-up and drop-off were really easy. Even returning the car very early to SeaTac airport went well since there were several associates available to assist (at 3:30am!). I got a free upgrade to a larger vehicle as well. The associates at the pick-up location were also very helpful.
Cons: It was too bad that dropping the car off at a different location than pick-up had to cost $50.
review from
-
10.0
Pros: The car was very comfortable for three of us w/luggage. My husband is over 6 foot and had plenty of room. It was a Equinox.
review from
-
10.0
Killer customer service
Pros: Dustin and his crew make that place a pleasure to go rent a car from. Made for an awesome getaway w my girlfriend. Not mention we kept getting delayed, first a closed highway, making us back track to the start. Ended up being a blessing though. Such a beautiful drive along the ocean, just a detour in life. Good stuff. Anyways thanks enta-prize.
review from
-
2.0
Horrible service
Pros: Nothing
Cons: To start with, we had a reservation but guess what ? They did not have the car that we had booked for. They just had a mini van that they could give but it was too large for us and my aged mother was not able to get into it. We waited there for about an hour trying to call other rental providers. Attitude of the employees was horrible. We had wasted money on Uber from home to Enterprise for nothing. After all this we had requested for a drop back home and they they said they could drop up only till 3 miles. Is it our mistake that you did not have the car that we had reserved for? They brought in a SUV to drop us, but my mother found it difficult to get into it, to which the driver portrayed a very insensitive attitude and almost asked us to get out. Never coming back to Enterprise again.
review from
-
2.0
Car was not there
Pros: When I arrived to the office they said that they did not have a car available for me. They also mentioned that the system was not suppose to reserve online since they did not have cars. The only thing available was a large pickup that was hard to navigate, with poor mileage and dirty. It was not clean from the inside nor outside. I was told that I either took that car or they would cancel my reservation and give me nothing. Unfortunately, after they twisted their customer's arm, I was forced to take that unpleasant car since I had an important appointment to catch. They blamed Kayak for letting me reserve online when there were no cars available.
Cons: Nothing.
review from
-
6.4
Enterprise rental was Okay
Pros: The car rental was reasonably priced, given that it was so close to a holiday. The car was comfortable and clean.
Cons: They gave me a hard sell on buying their insurance, even though I insisted that I have my own. They cast doubt on whether my insurance really covered an SUV and resorted to fear mongering tactics to get me to buy. One employee said I could leave my car in their lot for a day, another said not. Manager reluctantly agreed.
review from
-
2.0
No cars !!!!
Cons: They gave my car to someone else.
review from
-
9.2
Helpful staff, convenient location, and good value
Pros: The Lynnwood, WA staff were very flexible and service-oriented with my last minute reservation. Nice that Enterprise has so many locations and the weekly rates are quiet reasonable for basic car
review from
-
10.0
Pros: Great value. Easy in and easy out.
Cons: Felt like they were playing the fear game a little heavy in trying to get me to buy extra coverage.
review from
-
10.0
Pros: Fast, friendly service. No hassle. No pressure. Great car. Easy, quick return. Highly recommend.
review from
-
10.0
Pros: Very nice friendly. The car was great . asked if i needed a ride home. Gave me a upgrade.
review from
-
10.0
Rent from these dudes, they rock!
Pros: everything
Cons: I don't like that there are not more businesses run like Enterprise of Lynnwood!
review from
-
10.0
Pros: Both the pick-up and drop-off were really easy. Even returning the car very early to SeaTac airport went well since there were several associates available to assist (at 3:30am!). I got a free upgrade to a larger vehicle as well. The associates at the pick-up location were also very helpful.
Cons: It was too bad that dropping the car off at a different location than pick-up had to cost $50.
review from
-
10.0
Pros: The car was very comfortable for three of us w/luggage. My husband is over 6 foot and had plenty of room. It was a Equinox.
review from
-
10.0
Killer customer service
Pros: Dustin and his crew make that place a pleasure to go rent a car from. Made for an awesome getaway w my girlfriend. Not mention we kept getting delayed, first a closed highway, making us back track to the start. Ended up being a blessing though. Such a beautiful drive along the ocean, just a detour in life. Good stuff. Anyways thanks enta-prize.
review from
-
9.2
Helpful staff, convenient location, and good value
Pros: The Lynnwood, WA staff were very flexible and service-oriented with my last minute reservation. Nice that Enterprise has so many locations and the weekly rates are quiet reasonable for basic car
review from
-
10.0
Pros: Great value. Easy in and easy out.
Cons: Felt like they were playing the fear game a little heavy in trying to get me to buy extra coverage.
review from
-
10.0
Pros: Fast, friendly service. No hassle. No pressure. Great car. Easy, quick return. Highly recommend.
review from
-
10.0
Pros: Very nice friendly. The car was great . asked if i needed a ride home. Gave me a upgrade.
review from
-
10.0
Rent from these dudes, they rock!
Pros: everything
Cons: I don't like that there are not more businesses run like Enterprise of Lynnwood!
review from
-
2.0
Horrible service
Pros: Nothing
Cons: To start with, we had a reservation but guess what ? They did not have the car that we had booked for. They just had a mini van that they could give but it was too large for us and my aged mother was not able to get into it. We waited there for about an hour trying to call other rental providers. Attitude of the employees was horrible. We had wasted money on Uber from home to Enterprise for nothing. After all this we had requested for a drop back home and they they said they could drop up only till 3 miles. Is it our mistake that you did not have the car that we had reserved for? They brought in a SUV to drop us, but my mother found it difficult to get into it, to which the driver portrayed a very insensitive attitude and almost asked us to get out. Never coming back to Enterprise again.
review from
-
2.0
Car was not there
Pros: When I arrived to the office they said that they did not have a car available for me. They also mentioned that the system was not suppose to reserve online since they did not have cars. The only thing available was a large pickup that was hard to navigate, with poor mileage and dirty. It was not clean from the inside nor outside. I was told that I either took that car or they would cancel my reservation and give me nothing. Unfortunately, after they twisted their customer's arm, I was forced to take that unpleasant car since I had an important appointment to catch. They blamed Kayak for letting me reserve online when there were no cars available.
Cons: Nothing.
review from
-
6.4
Enterprise rental was Okay
Pros: The car rental was reasonably priced, given that it was so close to a holiday. The car was comfortable and clean.
Cons: They gave me a hard sell on buying their insurance, even though I insisted that I have my own. They cast doubt on whether my insurance really covered an SUV and resorted to fear mongering tactics to get me to buy. One employee said I could leave my car in their lot for a day, another said not. Manager reluctantly agreed.
review from
-
2.0
No cars !!!!
Cons: They gave my car to someone else.
review from
