10.0 ExcellentNov 21 2021
Service was quick and efficient and the car was great. Excellent experience.
7.9 GoodSep 29 2021
We always reserve with Enterprise to begin with on a trip. Our reservation was done through Priceline. Due to changes in Southwest's air schedule, we had to push back our itinerary a day. Enterprise could not guarantee a car for us, so we booked a back-up reservation with Budget, again through Priceline. When we got to the airport, we checked with Enterprise first, and found out that moving the reservation back one day doubled the price, so we went with Budget. The fellow at the Manchester, NH airport (11pm on 9/17/21) did an excellent job working with us, but could not overcome what was in the computer.
7.9 GoodSep 26 2021
Pick up was slow due to only one agent working for three brands at one time (and a late flight arrival). Nobody's fault on this. Agent was VERY pleasant and VERY helpful. No complaints there. Card scanner and signature screen systems need some work - agent had trouble with their reliability.
10.0 ExcellentDec 28 2020
Customer service was great
10.0 ExcellentNov 9 2020
I was put in a brand new car. It was so clean and drove so great. The process was so easy and the staff in Manchester were helpful!
9.6 ExcellentSep 23 2020
Friendly staff, easy pick up and drop offCar had a smoke smell, should have been a little cleaner
8.0 ExcellentAug 2 2020
The staff was friendly, the car was clean and roomy. Pick up and drop off was easy.We were only able to drive the car for the airport, one day while we had it and back to the airport. The key fob wouldn’t work. And it took us a couple of days to find someone who carried the battery. So we had to pay for that also.
9.6 ExcellentJan 5 2020
Great guy helped us out
10.0 ExcellentDec 9 2019
The two young men at Enterprise and Manchester-Boston Regional Airport were extremely polite, knowledgeable about the type of vehicle we needed, and very helpful and solicitous re any questions or concerns we had. Especially important considering that we were going to be driving on snowy and possibly icy roads. The Kia Sorento with full time AWD and available 4WD was perfect. Overall, one of the best experiences we’ve had in renting a vehicle. Thank youNothing we could think of
10.0 ExcellentOct 28 2019
Even though the the type vehicle I reserved was not available, an upgrade was provided at a discount.Not a thing.