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Breakfast Rooms smelled heavily like cleaning chemicals. Rude front desk staff.
The room was very clean and the staff was friendly and helpful. I don't have anything bad to say about this hotel. It would be perfect if they had an indoor pool, but everything else's was great!
Staff members are extremely friendly and very helpful.
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it was close to where I needed to go. I did not like that all the rooms did not have a refrigerator or microwave in them and if you wanted those things in your room it was going cost you more. For the price you pay for your room I woulds think all rooms would have these things.
very quaint and nice rooms were a little small
Friendly and helpful staff, clean room, and great pillows and bed. Overall great experience, three draw backs: squeaky floor above, no jaquzzi, and no mini-fridge.
Very friendly staff. Location
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This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The staff at the Holiday Inn Express is awesome! We especially appreciate hotel employee in the breakfast area and at the front desk. The rooms are very clean. There's something for everyone in the breakfast area. We love this place! I requested a mat in the fitness room.
Full kitchenette, studio apartment style Found a wasp in our room. It's too cold for them to be outside. Construction that was going on took up some of the parking spaces nearest to our room. There is no change machine in the laundry facilities, so you better bring a bunch of quarters!
The rooms were VERY clean and that is the most important thing to me. The bed was comfortable and cozy. I would definitely give your motel an A rating. The woman at the front desk wouldn't smile back at me but she was not rude. Just very quiet.
The price was very affordable The room smelled like cigarette smoke, which caused our clothes to smell this way for the next week. It was not a clean room. For a one night stay, it was fine. I would have not stayed there more than one night.
hotel was nice and staff was very friendly and helpful
Entrance door on side of building could not be locked. I was concerned about unwanted people being able to enter building.
The room was well appointed, clean and offered much for the price making it an excellent value. The breakfast was handy, nutritious, well tended to and we appreciate that it is part of the price. Having a clean microwave-refrig and coffeemaker was great. The Comfort Inn is reliable and a very nice place to stay. I did not like the coffee but the breakfast was good. The coffee offered in the room was pretty good.
Nice rooms, good breakfast. Waffle maker not turned on first morning we had breakfast.
The check in and check out was effortless. The hotel was quiet in spite of being full. We were on the 1st floor and found out accidentially that our windows were not locked. Outside first floor doors were propped open. Both these issues posed a security concern for us. Powdered eggs at breakfast were inedible.
Friendly & attentive staff, quick check in & out. Breakfast was good and plentiful with a variety of choices. Wierd smokey smell in hallways. Tub stopper did not work, but with much fiddling with a letter opener, we fixed it ourselves.
cleaning staff does not do a very good job
Everything was very clean. Excellent staff and comfort.
Warm, inviting room. Reasonable basic, hot breakfast. Quiet surroundings. Jeremiah on Friday very friendly and courteous. Fridge did not work and they did not fix it for our second night stay. That is my only negative.
Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
Good value. Nice free breakfast Outdated hotel.
It was very nice and clean and had a nice pool work out area.
I found the staff excellent, and interested in providing a friendly atmosphere.
very clean, great staff and breakfast. nothing
Friendly staff. Room clean and inviting. Continental breakfast very nice.
Great location, good value for your money, clean and comfortable.
It was unexpectedly clean, quiet and neat. Not something you'd expect from a La Quinta at a city, especially at the price we paid for booking last minute on the day of the stay. It's a smoke-free environment, and good for kids. We saw plenty of families when checking out. The queen beds were pillow tops. The room could use a bit more lighting, as it is more of a dimmer, romantic looking setting at night. I like bright lights, but thats just me. The bathroom had a multifunction shower head that was pretty neat. Didn't get to check out the pool area though. The staff was efficient and very nice. We found this place at night when it was pitch dark with no problems (we had GPS on our phones to guide us). It's located about 5-10min from Amoskeag Falls and its actually right next to a fishing site that we didn't have time to explore. Overall, it was a unexpectedly pleasant and great stay. I'd recommend this to all visitors. Nothing
This hotel was very clean and comfortable. It was a great value for our money and we enjoyed our stay. Our daughter enjoyed the pool and we enjoyed the soft beds and ample breakfast buffet. Overall we were very happy with our accommodations.
Good location near downtown. Only ten minutes from the airport. Fridge and microwave in room. Totally on their game for park-and-fly. Clean. Morning staff was nice. Mystery meat sausage and mystery danish makes breakfast exciting. Evening staff was a little grumpy.
Friendly clean comfortable room. I could hear the people in the next room over. Not very sound proof.
The beds were comfortable. It was clean and not too expensive for the overnight we needed at the last minute. There weren't many channels on the tv, but we put a fire scene on the screen instead. Plenty of outlets and a large bathroom. The power went out in the middle of the night. We woke up to a cold and dark room. The bathroom was pitch black due to the layout -- the light from the window wouldn't reach the toilet/shower area. The only compensation was to open a frequent customer account (for free) and receive 1000 points (6000 points is one free night).
Nice lobby Poor service and terrible front desk
The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect. Nothing. Everything was great!
loved the beds not so much the hotel but the parking.. clean and secure but an unplanned expense
convenient - excellent wait staff Business Center - extremely hot.
The staff was helpful. The rooms were very clean. The weight room was acceptable. Pool was nice but sauna wasn't very hot. It took 30 minutes to break a sweat. Other than that we enjoyed our stay.
Staff was highly accommodating. Kind enough to remove two accidental wifi charges as well as opening the gift shop after hours in order for me to purchase headphones.
Nice place but a bit outdated for the price.
Gorgeous facility Spa closed to early on Saturday and closed on Sunday.
Staff was absolutely 100% accommodating- all requests were met and they went above and beyond to assist with all our needs Parking - $12 / a night -- if this was Boston or NYC I would have expected this --- but this is Manchester NH --- need a way to get over this surcharge.
Size of hotel and ease of movement to and from meetings. Check-in was not very effective; the staff was not ready for the onslaught of people from a conference I was attending.
Convenience Bad mattresses. Overpriced.
The location was great, not far from shopping. The rooms were clean and comfortable and the staff was very helpful. The price was reasonable. No complaints, this is a great place to stay.
The breakfast was great The bed was comfortable The room was clean The staff were friendly N/A
Breakfast,Free Internet Access,Big room,very clean. Noisy in corner room first floor (Few meters from road junction).Poor TV programs assortment.
Clean, comfortable, friendly and pet friendly. One of the best Hampton Inns we have stayed at
Nothing Beds were horrible , the alarm clock went off at midnight and we had no hot water and no bath tub
Upon check in we had dirty tissues on floor, pubic hair in tub, my jacuzzi tub didn't work. Several calls required to get sheets for the crib . management didnt charge for room service to make ip for it. Beds were extremely comfortable. House keeping needs to step it up...should be spotless for the money you're charged.
The checkin & out was seemless & excellent since I was out at 0 dark thirty, Two things; there were only 2 creamers for the coffee pods. C'mon, only 2 creamers and one doesn't usually see this unitl it's time to make the coffee. the 2nd item was a notice that "maintenance" was going to be done on certain floors and guests could expect diminished services. Since I was on one of those floors I would have been terribly annoyed at loss of any services especially when paying for ALL services. Luckily I was out before "diminished services" such as low water pressure etc.. transpired.
Facilities were modern and updated. Indoor pool and outdoor pool. The place looks like a castle. The carpet in our room needed to be vacuumed. The pools were both dirty, cloudy and had stuff floating in the outdoor pool. The cleaning staff didn't restock our towels and I had to request some from the front desk. We got they at 10:30pm.
This hotel was very clean, and I felt very safe in the location. The room was also clean, very spacious, and had ample desk space to get some work done. The breakfast had options for everyone from fruit and yogurt to oatmeal to waffles. There was also a large pool, which I didn't get to use but looked clean and spacious. The hotel staff didn't seem to know how to provide a receipt for a guest who booked online through a travel site. I got differing scenarios from both the agent I checked in with and out with.
Reported problem with our shower to front desk and no housekeeping for our room. They did nothing. Same problem next day, so we left for another hotel. Country Inn across the street was Great. Poor service even when you complain to front desk. Will contact Hilton.com to let them know about our poor experience. Also, beware if you book through KAYAK this hotel won't accept your frequent stay card or status, so no points and no upgrades.
Free dinner/drinks on Monday and Thursday. The room was super nice and clean. The staff were pleasant and polite. Nothing!
Nice and clean Very helpful employee at the front desk
We drove down to Manchester from our home in VT the night before flight during a storm. Everything was upfront, clean, and professional and we made it to our flight with no stress or complications. Nothing.
My search was for a hotel that had an airport shuttle and a free breakfast. I don't think this hotel should have been allowed to claim that they offered these things, as the shuttle was only available for limited hours and the breakfast was inadequate. The only protein source was yogurt. There was no peanut butter available due to state laws, but there could have been hard-boiled eggs or cottage cheese. At most they should be able to claim that they serve a continental breakfast.
Our shuttle driver on Saturday morning was super great, so friendly and helpful. I wished our room key would let us in from the side parking lot.
The location was good - close to freeway and major routes. There were some housekeeping misses.
the suite set up. We were in room 310 and there were no grab bars in the shower and the tub was somewhat slippery. I was not too thrilled getting in the second time so I had to put a towel on the floor of the tub. My husband called Joe and he said that is only the 2nd complaint they have had about that in 4 years. Didn't sound like he was too concerned. Also, we had booked for no down pillows and all of ours were. When requesting foam, we were told they had nothing else. We have asthma so they did a more thorough search (probably went to target and bought some)
Food was fairly good. Great choice, clean, and plenty if it. Refrigerator didn't work and when requested to check it, there wasn't a note and it still didn't work. Chose the hotel for it's having a pool, but it was closed for cleaning (which I know wasn't their fault, but was very disappointing because that was the reason I chose the hotel n
The pool was great and breakfast was Ok. The ac in our room was so loud. It sounded like someone had a cell phone on a table and it was constantly vibrating. Woke me up at 6 am and couldn't get back to sleep. The shower was mouldy because the caulking had come loose in some spots. When I mentioned the loud ac to the lady at checkout she seemed unconcerned that I was upset. Next time I'll spend the extra money and stay across the street. Much nicer staff and much better rooms!
The staff was extremely nice The mattress was SO uncomfortable
Much smaller than expected. Expected a suite as that was the description online. It was basically a hotel room with a bed and a couch. Ptetty small. Molding being held on by a piece of duct tape. I just don't get that as it could have just as easily been repaired the right was.
The shuttle was fast and convenient. The driver was friendly and helpful. Fast check in. Clean room. Fresh linen. All good!
Love it's close to the airport and had food options in and around the hotel. Didn't have a menu for the diner in the room. I had to walk down and get one.
Staff helped with a nonrefundable third party booking when inbound flight was delayed. Didn't arrive in time to stay on the prepaid date. P. Line. Com was inflexible, but staff comped a room at a later date reasoning they'd already been paid for a room that was never occupied. How awesome. What a relief for a weary traveler. Nothing.
Clean room Families Everywhere Was not able to sleep due to noise
Staff was very friendly and accommodating. Rooms were clean and comfortable, would stay there again. NotHong I can think of
The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.
It was walking distance from where needed to be. Fairly loud on the first floor, not very good breakfast options. Wifi somewhat slow.
My room was clean, warm, the employees were very nice and us of a few places to check out.
Location * Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
The room was extremely comfortable. I arrived very late and wished checking out would have been later to catch up on some sleep.
Hotel was clean and modern. Good location from verizon arena. House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.
Liked the later check out time of noon. Room smelled musty.Bathroom smelled and was a bit moldy.
The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.