Pros: It was a fast, friendly pick-up, and the rental associate was immensely personable - a nice change from the curt interactions I've had elsewhere.
Cons: Chevy Spark + windy highway = how did I not blow off the road? Definitely know what car I won't be buying or recommending for everyday use. I wish I'd known how it drove before choosing the cheaper option - good for around town, but not higher speed trips... Still, better than taking a two hour bus ride.
Jul 21 2016
Cons: Being not familiar with the area I apparently did not rent from the kiosk at the airport but somewhere off site. The office would not stay open the extra five minutes for me to get there and the airport office would not honor the reservation price and instead of the reserved price of $249.00 offered to rent me a comparable vehicle at $605.00.
Jul 28 2016
Pros: Once inside the drop off took just two minutes.
Cons: When I got there the door was locked with a note saying they had to step out. Had to wait for someone to arrive. about 15 minutes.
Aug 17 2016
Bad service, old car and no music
Pros: The car was clean and drove well
Cons: The car was old as it pertains to technology features. No USB port to charge my phone. The AUX port didn't work half of the time; the other half of the time it would make a loud long beeping sound.
Oct 19 2016
Cons: Kayak made car rental dropoff site a $25 cab ride from airport. Huge inconvenience!
Cons: I was not able to drop off at another location in Burlington (airport) without incurring a $200 fee.
The car I requested was not available so I received an upgrade which was a nice suv however I chose an economy car based on its size and gas mileage both of which were completely different with the car I received.
Aug 31 2016
Excellent local staff and service
Pros: Genuinely friendly and helpful local staff. They allowed me to extend my rental another day as same daily rate. I would absolutely, positively use this location again.