7.6 GoodOct 15 2019
Drop off was relatively easyI was made to pull my car out of the lot, which was located behind several other cars. I had to maneuver my car on the edge of a 10 foot drop into a ditch located directly next to the lot. I kid you not when i tell you i was inches away from either grinding the car against a chain link fence or having it tip into the ditch. The hertz dealer should have pulled my car around for me to prevent me from having to possibly incur damage to the car just because the location is poorly laid out in a gravel lot next to a ditch.
7.6 GoodMay 28 2019
Great staff, easy process.No leather seats!
2.0 MediocreMar 18 2018
Inaccurate information regarding drop off process.Hertz said the drop off location had a drop off lock box for after hours returns. This was not true. Per instructions from Hertz I had to park the car and lock the keys inside for the drop off. They told me it was my responsibility and I should expect a charge from the drop off location for the cost of opening the car to get the keys.
8.0 ExcellentJan 30 2018
After hours drop off
10.0 ExcellentJan 1 2018
Excellent Customer ServiceWe have been going to this hertz for the last couple of years. The manager is always so easy to talk to and always seems to want to give us the best deal. I love coming here :).
10.0 ExcellentAug 16 2017
One less thing to worry aboutPick up and drop off were easy. We were moving across several states and couldn't afford the $800 drop off fee for a moving van going one way so we decided to rent a van and take what we could. Not only was the price $1100.00 cheaper, they also had cargo vans so we were able to get almost everything in the one trip. We were able to use our debit card for the transaction and the final bill was the price I was quoted (they did have an extra $200 deposit that was deducted once the van was returned). Overall it was a great experience and I would definitely recommend using this service.
9.2 ExcellentMay 24 2017
the vehicle was great! new model, comfortable, peppy, road and drove like a dream! The Hertz attendant gave me road info that helped me greatly!The Nissan was missing an antenna! not good when driving 7-10 hrs straight. Luckily it has satellite radio The return process at ABE airport was not good. There was no attendant at the return site and I had to go in the terminal for final return of keys and paperwork. I think ABE site will improve because they said the return area was under new construction
10.0 ExcellentMay 7 2017
The car was impeccable fresh and clean, comfortable. good mileage, ready at the time appointed, AND had serious radio... We have just booked another Kayak reservation for this weekend.
10.0 ExcellentMar 18 2017
The car was available when we arrived. Checked out quickly and we were on our way. Also, when we brought the car back, we took care of everything very quickly. Good experience.