Oro Valley Car Rentals

Wed 5/24 Pick-up
Noon
Thu 5/25 Drop-off
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Oro Valley car rental reviews and directory

Hertz
hertz
Car rental reviews:
Okay (5.7, 15 reviews)
Car rental locations in Oro Valley:
2 locations
Hertz
Locations in Oro Valley
3720 W Ina Road
+1 520 572 8360
635 E Vuelta Caminata Del Rio
5207421358
  • 5.2
  • 6.1
  • 6.5
  • 5.2
  • 5.6
Recent reviews
6.4 Good
Dec 1 2016
Staff needs to know their inventory better
Pros: I was able to make changes to our reservation relatively easily
Cons: The fact that I had to make changes to our reservation. I needed a car that would fit the bicycle crate I was traveling with (47"x 30.5" x 10.5 "), which is very easy for any car that has back seats that fold down. Making the reservation on-line, however, I decided to play it safe and reserve a small SUV. I made a mistake in my reservation (for which I'm completely responsible), and needed to change it a couple of days beforehand. This was relatively simple, but upon arrival at the airport the agent looked at the bike box and said no way it would fit in the car we reserved, and up-sold us to a $1000 SUV. I told her any small car (I drive a small BMW) would work, as long as it has back seats that fold down. She claimed not to know if any of their cars have back seats which fold down. After a lengthy process, in which I had to figure things out on my own, since the staff didn't know their inventory, I got a Ford Focus, which worked fine. This all would be easier if the staff were as well trained in their inventory as they are in asking the question, "What brings you to Phoenix, today?"(which we heard every staff member ask every person they greeted, like following a script).
4.0 Mediocre
Apr 13 2017
Pros: No big surprises
Cons: Some kind of issue with the front left fender had the car sounding like a bucket of bolts as it went down the road.
3.2 Mediocre
Dec 29 2016
Dirty car
Pros: Lowest price for minivan
Cons: The car was filthy upon picking it up and had low tire pressure. Aired it up several times and finally exchanged it at our destination. Staff was new and in helpful.
9.2 Excellent
Feb 8 2017
I assumed my reservation was for the airport Hertz
Pros: The cost
Cons: Having to take an UBER to the rental place cost $25.00 When renting it should have had something in bold print that the address was not the airport address.
10.0 Excellent
Feb 16 2017
Excellent and personal customer service
Pros: Monica, the representative who assisted me with my rental, was extremely personable and made sure that my rental was fulfilled promptly, easily, and with great attention to my specific needs.
8.0 Good
Mar 8 2017
Rental agent will rip you off if you are not caref
Pros: Car was fine.
Cons: Rental agent was very intimidating and was constantly trying to sell us things we didn't want. By the time we were ready to get the car, I was totally stressed out. Not what I expected from Hertz.
4.4 Okay
Mar 16 2017
Tried to add more charges
Pros: Nissan Note
Cons: The need for a second driver when girlfriend's father had his car in shop came up. They wanted to stick me on that. The rental location was also an expensive taxi ride from the airport. There was no shuttle.
8.8 Excellent
Mar 19 2017
Great car, at great price
Pros: Everything. From the service counter, to Mike the drop off guy, we were treated great ! We learned that picking up our car off site of the airport saved us approx. 50% of the rental price. We took a cab to the off sit Hertz office, and for 1/3 of the cab fare, we were able to drop the car at the airport rental site. Great bargain ! Saved about $250. The Hertz employees at both sites were great ! Kudos to Mike, who was pleasant and helpful on the drop off, even though it was 4am ! took our extra insurance through Allianz for $9 per day.
Cons: Nothing to complain about
10.0 Excellent
Mar 25 2017
Pros: Came back early. The part of our rental we did not use was cheerfully refunded. Great customer service.
2.0 Poor
Apr 10 2017
Poor
Pros: I LIKED THE CAR ITSELF ,IT GOT US TO AND FROM
Cons: DIDNT LIKE THAT IT WAS DIRTY, TORN IN ALOT OF PLACES AND IT WAS JUST INCONVENIENT
Avis
avis
Car rental reviews:
Poor (2.0, 3 reviews)
Car rental locations in Oro Valley:
1 location
Avis
Locations in Oro Valley
3924 West Ina Road Suite 306
+1 520 579 1857
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
Jan 23 2017
Cons: Terrible service......car not at airport.....$50 cab to get car, but they were closed at l pm. .need l go on? Never got car but l got ripped off!
2.0 Poor
Jan 31 2017
Pros: We rented in Tucson, and little did we know there are two locations, and one is NOT at the airport. There was no attempt made to help or correct the situation, and we ended up using a different company. After 13 hours of travel with 2 kids under 3, you would have thought an apology and a little more help could have been provided.
2.0 Poor
Feb 8 2017
READ THE INFO CAREFULLY IT PROBABLY WILL NOT BE WH
Cons: I CANCELLED!!!!!!!!!! When I ask for airport locations THAT IS WHAT I WANT!!!!!!! NOT SOME LOCATION/PICKUP POINT 3 OR 4 MILES AWAY!!!!!!! YOUR SERVICE AND SITE NEEDS TO IMPROVE!!!!!!! THIS BAIT AND SWITCH SITE OF YOURS NEEDS HELP AND YOU NEED TO CORRECT YOUR LISTINGS! FACEBOOK IS A WONDERFUL MEDIA TO LET THE REST OF YOUR CLIENTS KNOW OF THIS TOTALLY UNSAT EXPERIENCES!! HERE IS ONE CUSTOMER YOU WILL NOT SEE AGAIN UNLESS I ACCIDENTALLY/STUPIDLY GET ON YOUR SITE!!!! THE SITES YOU LINK TO MAY BE AT FAULT, BUT YOUR SITE IS ULTIMATELY AT FAULT! TAKE RESPONSIBILITY AND CORRECT THE PROBLEMS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Budget
budget
Car rental reviews:
Excellent (9.3, 3 reviews)
Car rental locations in Oro Valley:
1 location
Budget
Locations in Oro Valley
3924 West Ina Road Suite 306
+1 520 744 9362
  • 9.3
  • 10.0
  • 9.3
  • 9.3
  • 8.7
Recent reviews
8.0 Good
Oct 25 2016
Yikes! No cruise control?
Pros: size, gas, ease of parking
Cons: no cruise control, no back up camera
10.0 Excellent
Nov 5 2016
Ford Transition
Pros: I ended up with a Ford Transit for the price of my reserved compact car.
10.0 Excellent
Jan 6 2017
Pros: Same as for pick up.
Enterprise
enterprise
Car rental reviews:
Good (6.7, 3 reviews)
Car rental locations in Oro Valley:
4 locations
Enterprise
Locations in Oro Valley
3800 E Sunrise Dr
5202321092
635 E Vuelta Caminata Del Rio
+1 520 498 2306
6811 N Thornydale Rd
+1 520 579 7900
8195 N Oracle Rd Ste 135
+1 520 498 2306
  • 6.7
  • 6.7
  • 6.7
  • 6.7
  • 6.7
Recent reviews
2.0 Poor
Dec 29 2016
Didn't have a car for me.
Pros: I showed up at the appointed time and was told they didn't have a car, but they might tomorrow. The clerk was incompetent and rude. Run, don't walk away from this location.
10.0 Excellent
Feb 28 2017
Excellent service
Pros: Great people
8.0 Good
Jan 31 2017
Pros: good price over the phone
Cons: Challenger side view is limited
Dollar
dollar
Car rental locations in Oro Valley:
1 location
Dollar
Locations in Oro Valley
3720 West Ina Road
(520) 572-8360
Thrifty
thrifty
Car rental locations in Oro Valley:
1 location
Thrifty
Locations in Oro Valley
3720 West Ina Road
(520) 572-8360
24 travelers who rented a car in Oro Valley gave the car agency they used an average rating of 5.8

Car Rental Locations in Oro Valley

Oro Valley