Pros: No problems with my reservation. Friendly staff and smooth rental procedure. Car very clean and ran very well.
Sep 6 2016
Cons: When we went to pick up the car, it was dirty inside and out. The engine made a noise my husband did not like, so we had to walk all the way back and get a different car. Second car was ok.
Oct 17 2016
Cons: Part of the grounds are under construction and we had to walk some distance to both go to the car upon arrival and return from the car upon departure. We understood the circumstances, but a shuttle would have been greatly appreciated.
Oct 18 2016
Pros: Very nice riding car and great on fuel
May 12 2017
May 22 2017
Horrible experience and customer service
Cons: Was unable to rent car because no where in my reservation did it say to bring a major credit card. So since I was 2 1/2 hours from home and I was headed south 11 more hours. I had no time to turn around. Had to take my own car. Thank goodness it made it. Called twice to complain and have yet to get a call or email back. Extremely poor customer service. They don't deserve even 1 star.
Jun 21 2017
Pros: They didn't have the car I reserved and I wasn't happy with what they were going to give me, sonhe upgraded me for only 15 bucks. Was very happy!!! Very courteous and friendly service!
Aug 2 2017
Pros: This vehicle was very spacious. I had no problem driving it up and down hills...thx for the great experience.
Cons: nothing to report
Aug 14 2017
Pros: Great customer service, free upgrade and nice reliable comfortable car.
Cons: I wish car/booster seats were not so expensive to rent with the car so I didn't have to bring mine along.