Pekin Car Rentals

Cons: The counter was not open at 8 (their published opening time) and I had to rent from another counter.

Cons: After the reservation was placed and confirmed I was told the location did not have any cars to rent. I took my business elsewhere. You cannot do business with a location you cannot trust.

Cons: Apparently they close at 4pm on Saturdays and the clerk was extremely rude because my flight landed at 407pm. She had a major attitude problem.I will never rent from Hertz again. I'd pay extra and go somewhere else. Also, she didn't go over the vehicle with me and once I got to the car it had scratches and dents. I made sure to take pictures with a time stamp so I wouldn't get charged. And yes, they do put a $200 hold on a card and take their sweet time releasing the funds back to your account.

Cons: This reservation was not honored at the Hertz counter

Cons: I was unable to get my pre-paid car. I was unable to get any help from Hertz or priceline at the time. The experience was very poor for me. I would hesitate to use Kayak or Hertz again.

Cons: i have a credit/debit bank card. So when I went to get it which was when I needed it they said they couldn't do it evem thou the money was all ready deducted from my account. They took it out in 1 day but itwill take time for them to refund it. Why is that?

Cons: Cigarette odor in both rentals and car had not been cleaned well.

Cons: No floor mats. Car didn't have enough options i.e. No power seats, no leather, options just weren't there.

Cons: There is mold under the drivers seat and I had to buy two air fresheners to get rid of the cigar smoke.

Cons: The adjustability of the steering wheel.

Cons: Customer service at the airport counter.

Cons: No surprises. About $60 cheaper than a national competitor. Kayak made searching easy and straightforward.

Cons: Customer service is awful. My husband had to fly to Peoria for a funeral at the last minute we had a car reserved. The computers at Budget Rental were not working and instead of working with him, they refused to rent him a car even though they had our credit card on file and he had the credit card in his possession they refused renting a car . he even offered them cash. He had to call a family member in the middle of the night because his flight got in late, to have that family member come and pick him up. I tried to talk to the woman on the phone to give her another credit card because they said they needed to charge more money than what the car actually was on to our account to pre-approve it. She was rude and unhelpful. Worst experience I've ever had with getting a car and my husband ended up having to rely on his family to get around town because he did not end up renting the car... we gave up. We didn't have a choice really ; when I tried to call customer service to complain or to solve the problem, they said their computers were down and they could not help me, that I needed to call back later. At that point it was way too late. We will never ever ever ever used Budget Cars again. Basically, because they could not process our credit card because of their own problems with computers, my husband was left without transportation in a time of family crises. I can't even express my disgust in budget car rental and also delta airlines, who also was having computer problems and still has our credit card tied up with pending charges for tickets we never purchased. Also, who could not fix it. I remember when companies used to bend over backwards to be helpful when a family member passed away.

Cons: Car was not clean and smelled like smoke. Stains on the front seats. Windows very dirty.

Cons: Sunflower seeds and food in cup holders. Filthy dash and inside windshield. The guys at the car wash showed me their black paper towels after cleaning inside windshield.

Cons: Wasn't allowed to rent a car because I do not have a major credit card, even though I had already pre-paid for the entire rental up front. Ended up leaving without a rental car, causing my trip to be ruined.

Cons: We were offered an upgrade for better leg room for passengers. The leg room was not there. We could have saved money by staying with our original rental and had the exact amount of space.

Cons: The website didn't let us know that when using a debit card that we had to have proof of insurance and a pay stub. It also didn't let us know that we would have to pay a deposit. I'm not sure we will rent from Enterprise again. We had to make 2 trips to pick up the car, which made us late in leaving on our trip.