Pros: We put 3000 miles touring the Southern Unites States. I think we filled up with 20.00 dollars each time it cost us very little.
Cons: When we picked the car up the person did not explain how to drive the car s features. Where's the gas the trunk lock the lights etc. but the worst was the tolls we didn't know what to do on toll roads that bill the plate. We were franticly calling phone numbers for Avis.
Jun 18 2016
Cons: I reserved a mini van almost two months in advance. I show up at my scheduled pickup time after driving over an hour to get there. The person working the desk tells me they didn't have any mini vans available and they "upgraded" me to a large passenger van. I told him that wasn't acceptable. He told me that's all he had. I told him a phone call would have been nice. He just looked at me like he had no idea what I was talking about. So glad I called early. It was a great way to start our vacation........never again.
Pros: The man in the parking lot was very helpful. I left things in the car and he found them
Sep 27 2016
Bad customer service
Pros: Bad customer first pre-paid online said it would be a 25% if I paid it online didn't get that one to the counter when I got there and asked the lady at the front desk she didn't know the one in care about my situation took the car without looking around it when I got back on the bumper seem to of gotten attached from the car no dents or anything we figured it was him manufacture default me and the lady outside lady outside was very nice my first impression of customer service at the front desk was horrible
Cons: Customer service bring the car back with very helpful very nice