Cons: I rent from Enterprise all over the US and have never had an issue. The cars are always clean, well taken care of, and run smoothly. The staff is always very accommodating.
Unfortunately at Steubenville's location I didn't have a normal Enterprise experience. The car's "maintenance required" light was on. I went back in and told them before departing the lot. I was told it's fine and to ignore it. The car did run fine but the light was nerve wracking. The car smelled like smoke and rotten milk, there were stains on the seats, and crumbs in the car. When I asked about another car, I was told there weren't any.
I'll continue to rent from Enterprise, but likely not from Steubenville.