Overall value for money
Pros: Convenient place to pick up the car which was small in US terms but perfectly acceptable for me. Cleanliness of the car was OK and the fuel consumption was excellent. So no complaints
Cons: The pick up process is always longer and more complex than I would like - even though it was a quiet Saturday morning it still took over half an hour before I finally drove the car away. All car hire places are like this but it was better than the delays I have endured in airports.