Hertz Car Rentals in Silver Spring from $20/day

9.2 Excellent

SUV

Jul 2 2017

Cons: The rental office is on a busy main street, and the pick up/drop off usually requires double parking. The staff is used to this and handles the challenge adroitly, but as renter dropping of a car, it was a little nerve-wracking.

7.2 Good

Economy

Apr 20 2017

Pros: I thought it was a fair price for a day rental. The car was clean.

Cons: I had to wait a pretty long time for the service rep to go and get the car. Both reps were out of the building to get cars for other customers. They should find a closer holding lot.

2.0 Poor

Minivan

Apr 11 2017

Cons: Rude service. No car provided after 90 minute wait. Ruined our weekend family trip.

9.2 Excellent

Minivan

Oct 25 2016

Pros: The insurance package confused me.

Cons: A little bit expensive.

6.0 Okay

Full-size

Jul 23 2016

Pros: The location is super convenient for us and the staff working there were very nice.

Cons: The car was dirty when we picked it up; the tank was under half full; and the daily charge for an extra driver, which I didn't realize was going to be as high as it was, made the deal less economical than I originally thought it would be when I placed order online. That's a learning lesson for me for next time.

10.0 Excellent

Standard

Nov 17 2015

Pros: The customer service was great!

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