Reviews for Hertz in Silver Spring
- All reviews 100%
Apr 20 2017
Pros: I thought it was a fair price for a day rental. The car was clean.
Cons: I had to wait a pretty long time for the service rep to go and get the car. Both reps were out of the building to get cars for other customers. They should find a closer holding lot.
Apr 11 2017
Cons: Rude service. No car provided after 90 minute wait. Ruined our weekend family trip.
Oct 25 2016
Pros: The insurance package confused me.
Cons: A little bit expensive.
Jul 23 2016
Pros: The location is super convenient for us and the staff working there were very nice.
Cons: The car was dirty when we picked it up; the tank was under half full; and the daily charge for an extra driver, which I didn't realize was going to be as high as it was, made the deal less economical than I originally thought it would be when I placed order online. That's a learning lesson for me for next time.