Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Hertz
5.2
Okay
63 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
4.6
Value for money
4.6
3 locations in Sonora
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Reviews
10.0 Excellent
Jan 2022
3.6 Mediocre
Oct 2020
Pros:
They made me wait 30 min to get my car while they cleaned it and didn’t even apologize. No one who works there appears to care about anythingCons:
Having my car ready on time and not being so slow.7.2 Good
Jan 2020
Cons:
Explanation of insurance6.0 Good
Nov 2019
Pros:
When I picked up the vehicle, the lady that helped me was polite, I got a 2019 Toyota Camry, very nice car, superb and comfortable ride but the vehicle was dirty, all the windows were stained with water spots and the inside smelled like cigarette smoke. When I left the rental place I started driving on the freeway towards San Diego and had been driving for less than an hour when the maintenance light came on advising me to take it to be serviced. When I returned the car with a full tank and clean, the girl said there were cigarette ashes in ash tray and accused me of smoking inside the car. I don't smoke neither does my wife and I told her that is the way they gave me the car. She finished with the paper work and gave me the papers and told me here you go and turned around. No thank you or anything else. Not very professional. Thank youCons:
The vehicle was very nice, It could have been a little cleaner, the girl behind the counter had a little bad attitude, she tried to blame me for smoking in the car. I know a couple other friends that rent cars regularly and they also complain about the service.2.0 Mediocre
Sep 2019
Pros:
NOTHING!!! It was like a broken record, "We can't rent any more cars today." No one said they were sorry or made any attempt to help anyone find an alternative means of transportation.Cons:
Someone could have helped me get a car. There had been an accident that knocked out the power. The ONLY WORDS anyone would say was, "We can't rent any more cars today." I asked how I was supposed to get to SFO for my flight, the reply was the same. I had less than 2hrs to make other arrangements.2.0 Mediocre
May 2019
Cons:
I requested a refund, the days that we booked for the rental you had no rental available, I ended up not wanting the car and was still chargedEnterprise
1.9
Horrible
13 reviewsCleanliness
1.9
Comfort
1.9
Pick-up/Drop-off
1.9
Value for money
1.9
4 locations in Sonora
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Reviews
3.2 Mediocre
Dec 2019
Pros:
They were fast. Maybe that’s because they were pulling a bait and switch. This is the first time I have ever had to write a negative review about anything, I feel if it’s not egregious then most things can be overlooked. This was egregiousCons:
Everything! Customer care, value for the money and quite frankly some cars should just not be in a rental pool.10.0 Excellent
Dec 2016
Pros:
The Great service i recieved by the entire enterprise staff10.0 Excellent
Aug 2016
Pros:
Free upgrade!2.0 Mediocre
Dec 2021
1.9 Horrible
Jul 2021
3.2 Mediocre
Dec 2019
Pros:
They were fast. Maybe that’s because they were pulling a bait and switch. This is the first time I have ever had to write a negative review about anything, I feel if it’s not egregious then most things can be overlooked. This was egregiousCons:
Everything! Customer care, value for the money and quite frankly some cars should just not be in a rental pool.10.0 Excellent
Dec 2016
Pros:
The Great service i recieved by the entire enterprise staff10.0 Excellent
Aug 2016
Pros:
Free upgrade!Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Sonora
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Reviews
9.2 Excellent
Aug 2019
Pros:
Counter staff personable and good to work with.Cons:
Process to sign papers was slow which created a line.10.0 Excellent
Jan 2019
Pros:
Friendly staff at Modesto Airport. Quick and easy transactionCons:
Too many miles in car Not many full size car options9.2 Excellent
Aug 2019
Pros:
Counter staff personable and good to work with.Cons:
Process to sign papers was slow which created a line.10.0 Excellent
Jan 2019
Pros:
Friendly staff at Modesto Airport. Quick and easy transactionCons:
Too many miles in car Not many full size car optionsBudget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Sonora
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Reviews
10.0 Excellent
Jun 2019
Pros:
Whole experience just fine.Cons:
The only problem was I got a car I didn’t like. I do not like . I wanted a Chevy Cruz or similar type American car. I do not like Japanese, or any of that type car. They are not comfortable for myself or my husband. Otherwise Everything else was great.2.0 Mediocre
Jan 2019
Cons:
Blamed me for a pre existing scratch on the car2.0 Mediocre
Oct 2017
Pros:
Igual no me gustó nadaCons:
Un muy mal servicio9.2 Excellent
Sep 2017
Cons:
A bit pricey, however I didn't mind paying it because the Rental Agent was very professional & very nice. Thank you Miss Angela !!!10.0 Excellent
Aug 2016
Pros:
One way trip to SFO. Choice of cars, clean inside. Easy tripCons:
Nothing's wrong p6.0 Good
May 2016
Cons:
was not able to rent the car from budget because they don't take debt card they need to get in the 21st century but thank god there was a hertz car rental next door or i would have been screwedEasirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Sonora
Most popular agency | Enterprise |
---|---|
Most popular car type | Economy |
Average price | $103/day |
Good deal | $81/day |