South Hadley Car Rentals

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South Hadley car rental reviews and directory

Hertz
hertz
Car rental reviews:
Mediocre (3.6, 3 reviews)
Car rental locations in South Hadley:
4 locations
Hertz
Locations in South Hadley
1238 Riverdale St Rte 5
+1 413 732 0715
255 Padgette Road
650 New Ludlow Road
+1 413 539 5893
827 Boston Road
+1 413 782 1913
  • 3.3
  • 4.7
  • 4.7
  • 2.0
  • 3.3
Recent reviews
2.0 Poor
Jun 3 2017
Cons: When I arrived at Hertz, they did not have a car in class available, and offered me something of smaller class or wait two hours for my chosen car. I declined, cancelled and was told it would take 10 -14 days to get my money back/ although they managed to get my payment the same day.
2.0 Poor
Aug 9 2017
Poor customer service - poor quality
Pros: The location of the business was convenient right off the highway. That was the only thing convenient about dealing with HERTZ.
Cons: The Manager at this location should take a course in Customer Service. When I arrived they told me I couldn't get the car I booked AND paid for because it was paid on a debit card. I advised him that this card could be used for credit OR debit but he simply said "NO". He had no solutions to offer and did not even try to help the situation. I told him I could put the deposit on an actual credit card as I only used the other card because it wasn't clear that I shouldn't at the time of booking. He said "NO". I said what can I do...he said..."I don't know what to tell you...you need to call this 1 800 number to see if they can help...I can't". Bottom line...after much stress and NO help we left to figure out another solution. Fortunately right down the road we found another rental company which actually new how to service their customers. We got a better car at a lower rate and were on our way about 20 minutes later. Never again will I consider doing business with HERTZ.
6.8 Good
Apr 4 2017
Not ready for prime time.
Pros: Car was fine.
Cons: I had to wait an hour at the pick up office because the only staffer could not make her computer process my contract nor print it out. She called everyone looking for help and finally her top boss emailed the contract to her and she printed it out. When I brought the car back, they had no plan ho
Budget
budget
Car rental reviews:
Good (8.0, 1 reviews)
Car rental locations in South Hadley:
1 location
Budget
Locations in South Hadley
2161 Riverdale Street
+1 413 733 5846
  • 10.0
  • 6.0
  • 10.0
  • 10.0
  • 4.0
Recent reviews
8.0 Good
Jun 3 2017
Great office in West Springfield
Pros: The rental agents at the West Springfield office were great and provided incredible service.
Cons: There was nothing wrong. The car was somewhat dirty inside and there were scratches on the outside of the car. But the agent that helped me was great and had everything filled out before I picked up the vehicle.
Enterprise
enterprise
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in South Hadley:
3 locations
Enterprise
Locations in South Hadley
213 College St
+1 413 259 1188
24 N King St
+1 413 586 5177
70 Fuller Rd
+1 413 592 6200
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Sep 24 2016
Great customer service
Pros: Connor picked me up and dropped me off when I had to get my car repaired. Nice, friendly and helpful
Avis
avis
Car rental locations in South Hadley:
1 location
Avis
Locations in South Hadley
2161 Riverdale Street (a.k.a. Route 5)
+1 413 746 8293
5 travelers who rented a car in South Hadley gave the car agency they used an average rating of 5.8

Car Rental Locations in South Hadley

South Hadley