Susanville car rentals
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Susanville car rental information
| Pick-up location | Susanville |
|---|---|
| Rental locations | 1 |
Cheap car rentals in Susanville
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| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
Susanville car rental reviews and directory
Enterprise
10.0
Excellent
13 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
8.9
Value for money
8.9
3 locations in Susanville
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Reviews
10.0 Excellent
Jun 2021
10.0 Excellent
Sep 2019
Pros:
Very nice staff.3.6 Mediocre
Sep 2018
Cons:
Sketchy and potentially illegal additional contact clause's just because of a nearby festival.8.0 Excellent
Jun 2017
Pros:
They instructed us to proceed to any Firestone Tire Center to address a leaking tire. Discovered the tire had a nail and was not repairable. A new tire was put on and we were back on the road. Firestone Tire Center took care of everything with no hassle or charges.Cons:
They would not pick up at the airport even though they state free pickup. Enterprise office that handled the booking was close to the airport but we had to walk to a hotel across a dangerous four lane highway (with luggage in tow) to meet up with the pickup driver. We are in our 70's....It was not an easy task.9.6 Excellent
Sep 2016
Pros:
Extremely efficient, professional, and friendly group of sharply dressed young men running the show at this office. A+ on all levels. Vehicle rental was handled very competently, free upgrade made when regular size pickup was not available, etc.Cons:
Nada.10.0 Excellent
Sep 2016
Pros:
Great rate, great service, couldn't be more pleased.Budget
10.0
Excellent
13 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
4.0
Value for money
10.0
One location in Susanville
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Reviews
7.6 Good
Sep 2017
Pros:
Very friendlyCons:
a little confusing where the drop off was.10.0 Excellent
Nov 2016
Pros:
Not too hard to find and the dropoff was simple.9.2 Excellent
Aug 2016
Pros:
Friendliness of staff.Cons:
Distance to pickup location.10.0 Excellent
Apr 2016
Pros:
Both personnel on pick up and drop off really helpful and friendly10.0 Excellent
Jun 2022
7.6 Good
Sep 2017
Pros:
Very friendlyCons:
a little confusing where the drop off was.10.0 Excellent
Nov 2016
Pros:
Not too hard to find and the dropoff was simple.9.2 Excellent
Aug 2016
Pros:
Friendliness of staff.Cons:
Distance to pickup location.10.0 Excellent
Apr 2016
Pros:
Both personnel on pick up and drop off really helpful and friendlyAvis
6.7
Good
10 reviewsCleanliness
5.9
Comfort
6.7
Pick-up/Drop-off
6.7
Value for money
6.3
One location in Susanville
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Reviews
4.0 Okay
Apr 2021
Pros:
Staff was not friendly and drop-off was not fast. I want my car to be clean when I get it because I paid the price for it. This is my first time using them and will be my last. I will go somewhere else.Cons:
It's not clean. I don't even want to get in the car because there is dirt on the doors. The seats was dirty and I can see spot of left over food. I got a RAV 4 and there was no bar on the back truck to cover my belonging. They should do a better cleaning and better job.2.0 Mediocre
Dec 2015
Pros:
When I went to pick up my car, the computers were down and the rep had no idea how to proceed. The 1-1800 number sent me to another location that didn't have any cars. No communication between corporate and locations. Wasted 2 hours I didn't have, and still wasn't able to get a car.10.0 Excellent
May 2022
10.0 Excellent
Mar 2022
8.0 Excellent
Jan 2022
1.9 Horrible
Sep 2021
4.0 Okay
Apr 2021
Pros:
Staff was not friendly and drop-off was not fast. I want my car to be clean when I get it because I paid the price for it. This is my first time using them and will be my last. I will go somewhere else.Cons:
It's not clean. I don't even want to get in the car because there is dirt on the doors. The seats was dirty and I can see spot of left over food. I got a RAV 4 and there was no bar on the back truck to cover my belonging. They should do a better cleaning and better job.2.0 Mediocre
Dec 2015
Pros:
When I went to pick up my car, the computers were down and the rep had no idea how to proceed. The 1-1800 number sent me to another location that didn't have any cars. No communication between corporate and locations. Wasted 2 hours I didn't have, and still wasn't able to get a car.Hertz
3.5
Mediocre
28 reviewsCleanliness
1.9
Comfort
5.9
Pick-up/Drop-off
1.9
Value for money
5.9
3 locations in Susanville
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Reviews
5.2 Okay
Oct 2020
Pros:
Got picked up by staff not wearing a mask in a closed vehicle who proceeded to process my rental in a tiny office not wearing a mask. When I returned the rental, same lady with no mask.Cons:
Wear a damn mask for 5 minutes while working with a customer.2.4 Mediocre
Aug 2019
Cons:
The credit card that I used to book was recently stolen. Hertz wouldn’t allow me to charge the $200 security payment on a different card and made me cancel this car… and make a new reservation with them which was double the price! There was a total lack of respect for the situation.2.0 Mediocre
Jul 2019
Pros:
Nothing they stole my money and didn’t give me a carCons:
They could have actually honored our agreement and provided me a car. Or not stolen my money.6.0 Good
May 2019
Pros:
No they were awful Both at pickup and drop off.Cons:
Two different employees. I will never use hertz harrahs again!!!!!!!!!6.0 Good
May 2019
Cons:
We reserved a vehicle for the day and time. There were no vehicles in our size available at the scheduled time of pickup. They had no other cars available either. They had just gotten back their largest car in the fleet but we ended up having to wait 30min for it to be cleaned.4.0 Okay
Feb 2019
Pros:
I didn't like nothing about it. I was refused the car that I had prepaid for. The manager at the location was extremely rude and I believe a racist. I've filed a complaint with the Better Business Bureau, contacted the non-emergency 911, and wrote reviews of my awful experience.Cons:
Fire the manager at the Harrah's Reno location. He made a point to inform me that he was the manager of the location and he can say and do what he pleases. He denied me the car I had prepaid. He alleges that the car wasn't available; however, he was trying to forcefully have me to upgrade the vehEagle Rent A Car
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Susanville
Easirent
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Susanville
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