Cons: driver door, schrew was loose causing a little noise
Nov 27 2017
Overall a poor experience....will not go back
Pros: The car was very affordable, however this is really the only positive thing I can say about the experience.
Cons: Every car they tried to rent me smelled horribly like smoke and I have allergies, but was stuck at that point. The initial car also was not cleaned when we arrived. The associate told us to return the car by 5:30pm on Saturday, but when w showed up at 3pm it said there hours were until noon. My wife called the hertz number and after a long conversation it was agreed we could leave the car there and would not incur additional cost. Then I received my bill on Monday and 3 extra days were charged to us. My wife called back, got an argumentative associate who told us there was a record that we called on Sat, but that there were no notes as to what was agreed upon. I would not rent again from hertz if they were the last rental car store on the planet, and they were offering free rentals.
Oct 23 2016
Dissapointed and discouraged to rent from Hertz an
Pros: The saleswoman was very friendly and accommodating. She actually washed the car which in my opinion, should have been ready prior to my arrival, and being she's in sales, why is she the person washing the car?
Cons: I booked a full size car 4.5 hours prior to collecting the car. One was not available to me and therefore I had to go with a mid size car instead since this was all they had. The car was dirty on both the exterior and interior. The salesperson washed the exterior however the interior was badly stained. The fuel tank was on empty and after driving off the lot the idiot light for low air pressure in the tires went on. I would not book with Hertz again and gave them two stars only because of the saleslady.