Reviews for Thrifty in Tallahassee
- All reviews 100%
Feb 2 2016
No cars available
Pros: Jarvis felt bad about the situation and did upgrade us to an suv. Excellent customer service. We left happy
Cons: There were no mid size economy or compact cars available even tho I had reservations. Was offered full size at a discounted fee (why should I have to pay for their mistake). Decided to wait for a car to be returned which took over 2 hours. Was told the websites will let you still reserve when they have no inventory.
Dec 28 2015
THRIFTY CANCELLED MY RESERVATION
Cons: When I got to the rental car location. I was informed that they had cancelled my reservation and where not honoring any reservations made in the last 72 hours..... I found this to be most un-professional and not only was it that, but they did NOT even call to warn me, or send and email alerting me. This was a massive inconvenience to which screwed my travel plans.
Dec 25 2015
Cons: They wouldnt rent to me because i was using a debit card and my credit wasnt good enough ruined my holiday
Oct 23 2015
Pros: The car handled and performed well.
Cons: There was an overwhelming scent of artificial smell despite me leaving all the windows open overnight. I looked everywhere for some scent producing item that could be removed but to no avail. It was like driving in a toilet. If this is used routinely, it should be discontinued. If it is used to cover cigarette smell, then cars should be designated smoking or non-smoking so one can request a non-smoking car.