Pros: I forgot how nice it was to be picked up and dropped off when renting a car. Made it possible for me to pick it up earlier in the day and have everything packed before my husband got home. If we went with a regular company I would have had to coordinate with my husband's schedule so we could drive together. Plus Enterprise was right down the road from our home.
Feb 14 2017
Pros: The guys at Enterprise were so nice and friendly. The truck was clean and ready. It didn't take long to process. Would rent from here again.
Mar 20 2017
Pros: I had to move up my rental time an hour which was no problem and then returning the car I returned it an hour later than planned due to road conditions but they have a 1 hour leeway so wasn't charged an extra day which I was happy about.
Cons: You don't find out which car you get until you arrive but it was a Hyundai Sonata and got 35 mpg which was fantasic.
May 23 2017
Ross is not a boss!
Pros: I liked Gerald who came to the rescue was very nice and attentive. Thank You
Cons: I did not like Ross, he was rude and did not have customer service skills. I believe that he is racist.
Aug 31 2016
Pros: Everything was great. Very smooth transaction and got a great deal on a brand new Expedition. After hours drop off was a plus. Would definitely recommend.
Cons: The price and quality of the car was excellent. The only thing I wish was different is, it would have been nice if the car had a CD player in it. However, if having no CD player is what it takes to rent the car at the price I paid, then please forget I ever mentioned it.
Apr 2 2017
This was my worst experience in car rentals I have ever had - ALL BAD
Pros: Nothing - a waste of my time
Cons: The website was a complete wast of my time and the rental and insurance information was misleading and false.
Cons: I dropped off at a different location. On the web site as well as the paper work it said the Budget office was at a Best Western Hotel. Not familiar with the area , I was looking for the Best western not an address. The Hotel had changed ownership and the name was different. I tried calling the office and was transfered to National Budget hdqrs and they could not help me. So I finally located the address on the NEW Hotel!!!