Pros: Friendly staff that picked up/dropped off at nearby rail station, making it easy to rent off airport at more affordable rate. I appreciate not having to find a gas station, just return with whatever is left in car,
Cons: The economy car, Ford Fiesta, isn't the smoothest on the bumps. Don't know if that's just the way it is or if it needs work.
Sep 8 2016
Pros: Very helpful and accommodating staff. They really try to address your needs and service the customer. I rented during Labor Day weekend when the choice of cars was extremely limited, but the price and customer service made up for a mediocre car. I'd go back here in a minute.
Aug 27 2016
Good car, Summer prices
Pros: Quality and customer care
Cons: The price is steep, over all $270 for two days and one extra hour.
Sep 25 2016
Cons: I had a reservation made for noon. The office hours said open until 1pm. Arrived at 10 minutes of 1pm and the office door was locked. The man inside unlocked it, but refused to rent me the car. He said he didn't have the car (which appeared to be parked outside) and said the keys get locked in a timed safe and he couldn't get them out. Then I was ushered out the door after being told I could drive 45 minutes (after my ride left) to the airport to rent a car 24 hours. Will not rent again from this company :(
Jul 15 2016
Cons: I didn't have credit card and wanted use my debit. I was told that I need utility bills that was odd.
Aug 29 2016
Chevy Sonic rental
Pros: Service was excellent. The guys at the rental office were quick and efficient with me as well as other customers. They made me feel welcome and not like a burden. I say a burden because the fleet was low on car with resent hail damage that occurred earlier that week. It's tough to deal with customers but these guys were all smiles. Adam was especially helpful. Very likely I will rent from this location again.
Car was ok.
Cons: The car was weak going up through the mountains of Colorado. It was also rather uncomfortable and I am not a tall or oversized man, Truck had plenty of space and it was pretty good on gas.
Sep 15 2016
Good rental experience
Pros: Nice, relatively new GMC Terrain was more vehicle than I expected. Less than 20k miles on the odometer.
Cons: Vehicle was not that clean inside- something smeared on leather seats in a few places and on passenger door panel. Windshield could have been a lot cleaner too.
When I called for enterprise pickup service I was first asked if I was within 2 miles of the location (I was) and then told it would be 30-45 minutes for a driver to pick me up. I took an uber instead.
Sep 21 2016
Great Rental Experience
Pros: They were out of my small car and gave me a free upgrade to a brand new full size car which made our trip much more comfortable. The rep was very accommodating and great to deal with!
Cons: when I got to the rental location from the airport, there were no cars available. I was on vacation and spent the first day waiting for my rental car to show up at the Hertz location.
Sep 12 2016
Flexible Efficient & Value
Pros: It was an all around good experience..
Sep 17 2016
Pros: The outstanding responsiveness and cooperation of the entire staff.
Cons: The high cost for a daily rental.
Sep 18 2016
Pros: I had reservation at Greenwood village instead of Denver Airport ,
Hertz changed that (I have to say thanks for that) they rent me Hyundai Sonata midsize car and charged me $ 473.59 + Taxes and other charges, I paid double amount of money for five day rental car.
Cons: Only issue was Avis Lakewood overcharging me at return. They quickly fixed this after I called customer care, but I don't appreciate having to find extra unauthorized charges on my credit card and spending time on the phone to get it fixed.