10.0 ExcellentAug 23 2021
Drop off. Business was closed on Sunday and I didn’t know what to do, but I figured it out.
6.0 GoodApr 29 2021
The online rental experience was excellent.I was helped within 5 minutes of arrival. It took 1 1/2 hours to pick up the rental. The rental car was not at the location and they did not share this information with me. If they would have told the truth, I could have been much more understanding.
8.8 ExcellentJul 18 2019
Fast check in.....even switched cars because I didn't want the black one.
2.8 MediocreJul 16 2019
Staff was niceJeep had a deflated tire that needed filled quite a bit. Hatch had left over clothes in it. I Was charged a 70 airport tax and a 200 dollar deposit at the new location because the original pickup location was close due to overnight robbery. No one contacted me to inform me the location was closed.
10.0 ExcellentJun 7 2019
Very friendly staff and a great price. Would rent there again.nothing
10.0 ExcellentJun 6 2019
What didn't I like? Everything was fast, simple and convenient.The car I rented could have been available for sale...I loved driving it.
2.0 MediocreJun 12 2017
NothingRented a 12 passenger van for Florida trip with our grandchildren in March for our trip scheduled the first week in June. Received a letter of confirmation and Confirmation #. Went to the Hertz rental facility to pick up the van (day before we were to leave for Florida) and they "did not have a 12 passenger van available. The van rental was already paid for in March and insurance paid for. We were told that they reached out to us to see if we still wanted it. We were not home to receive this call as we were picking up our grandchildren for the big Florida trip, so apparently they just canceled our reservation without our knowledge. When calling customer service, they were only interested in getting us a refund but to date we still have not received this. We will never, ever do business with Hertz again.
2.0 MediocreApr 6 2017
I made my reservation but was called that morning and told that morning of the date that they had no car for me
6.0 GoodMar 31 2017
Get what you pay forSize was okay and cleanNo cruise
2.0 MediocreMar 27 2017
Stranded by HertzNothingI received a call from Hertz 2 hours before I was supposed to pick up my rental for a family trip to Colorado. They informed me that they didn't have the vehicle for me, and they had to resolution to the problem. I was left stranded with no rental vehicle to transport the six of us to Colorado. I have not yet been credited back, and Hertz was not at all apologetic. I typically rent vehicles from Hertz about 15-20 times each year for business, however I will no longer rent from them. All of my future business will go to Enterprise.