|Distance to city center||1.1 mi|
|Nearest Airport||Chicago All airports|
|Distance to airport||0.6 mi|
|double beds||in 27 reviews|
|downtown chicago||in 23 reviews|
|great location||in 1,077 reviews|
|great room||in 175 reviews|
|hotel room||in 543 reviews|
|intercontinental||in 24 reviews|
|long lines||in 15 reviews|
|magnificent mile||in 72 reviews|
|navy pier||in 12 reviews|
|nice hotel||in 368 reviews|
|right in the middle||in 22 reviews|
|slow elevators||in 59 reviews|
|staff was very friendly||in 532 reviews|
|star hotel||in 105 reviews|
|swimming pool||in 247 reviews|
|valet parking||in 263 reviews|
Disappointed with the IC Chicago
- The location on the Magnificent Mile, Michigan Avenue, is great and clearly what the hotel is counting on to cover for all of the shortcomings in the hotel.
My husband and I recently completed a 3 night stay at the InterContinental Chicago Magnificent Mile, unfortunately, we were quite disappointed in the hotel. - No recognition for Spire Ambassador status which should have gotten me a room upgrade but did not, even though staff assured me we had been given one. Why lie about it? - Room (Grand Tower King Suite) was in need of refurbishment with peeling wallpaper and paint. - Climate controls did not actually do anything to control the too hot nature of the room. - Bathroom was ridiculously small and for a suite had just a shower over a bathtub with a yucky shower curtain. - Most of the staff were quite friendly but checking in took a very long time and I have my doubts that they were trained adequately. - Management was indifferent and lacked good customer service skills, which makes for a poor showing to loyal customers. - Room service was not great and they didn't even bring us a glass of water with our meals.
Location is great , service poor
Location is superb
Called front desk multiple time , and no one answered, was given the wrong room. No apologies or response despite sending them internal message. Rooms are small and parking at $71/ day is not fair.
WiFi was not working
The walls are paper thin so our extremely loud neighbors were a bit much
Check in issue
Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
Neat and Clean
Location is great, staff professional and helpful.
Room was cramped, room service breakfast was HUGELY expensive not to mention over cooked and arrived cold. And who chose the hall carpet? No one in my party could understand the choice. Unattractive and at first glance looks as though it is worn and needs replacement. Not a great impression.
Is the best, perfect ubication
Great Hotel for Right Price
This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
need sound proof windows,,,,could hear sirens all night
Elegant, historic hotel in the heart of Magnificen
From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
When we stepped off the elevator the rug was worn and shabby. This was our only complaint about the decor.
Okay but not stellar
Pretty hotel with nice location
Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)
Dark and unsafe?
The location was top notch in a historic building- it was pointed out during our architectural boat tour!
Our room's windows were inches from a brick wall which made me feel very unsafe. No notice that it was an interior rom when we booked. In addition, we could hear the wedding reception going on below. Sure this hotel has plenty of rooms, but do you really want to chance it that you will be placed in one without a window?
InterContinental Hotels Chicago Magnificent Mile was built in 1929 and is an icon in-and-of-itself. It sits right on the Magnificent Mile, just a few steps north of the Chicago River. This iconic hotel offers guests the city’s vibrant downtown style while mixing classic history with modern elegance. The rooms and suites feature either king or double beds depending on the guests desired room size and combination. All rooms are plush with amenities including bottled water, Keurig K-Classic Single Serve Machine with coffee bar, blackout curtains, stocked mini-bar, high-speed WiFi, flat-screen HDTV, Agraria Home bath products and two plush terry-cloth robes. Guests won’t go wanting while staying at the InterContinental Hotels Chicago Magnificent Mile. Guests will continue to be part of the iconic experience with dining options that include Michael Jordan’s Steak House, Center Court, Eno, and Starbucks. They offer a variety of cuisine and drinks for all meals and times of the day. The InterContinental’s iconic Spa takes up three floors and features state-of-the-art exercise equipment, spa treatment rooms, and a junior Olympic pool and sauna. Guests won’t be sure which one to partake first during their stay, but the pool experience might just leave guests never leaving the hotel. The prime location on Michigan Avenues gives guests quick access to restaurants, high-end shopping, and all the attractions Chicago has to offer. Throw in the fact that this hotel is an icon to be seen itself, and guests will be delighted with their stay at the InterContinental Chicago Magnificent Mile.
Based on 3,185 reviews
Policies vary by room type and provider.
|Chicago Midway||9.5 mi|
|Chicago O'Hare Intl||15.6 mi|
|Summit, Illinois||11.6 mi|