Overview

Sofitel Chicago Water Tower
Top City Hotel

20 East Chestnut Street, Chicago, IL 60611, United States
+1 312 324 4000

$225+

Rates
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Overall guest ratings

9.1/10 Excellent
Based on 8,531 reviews
See all reviews

Review highlights

  • 9.6
  • 9.0
  • 9.0
  • 6.4

Good to know

  • Comfortable beds
  • Impressive bathroom
  • Great shopping
  • Friendly service

Nearby

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    About

    Sofitel Chicago Water Tower provides 4-star downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Navy Pier, the Museum of Contemporary Art, Lake Michigan and upscale boutiques. Designed by the French architect Jean-Paul Viguier, ourdowntown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at one of the best downtown Chicago Illinois hotels.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Gift shop
    • No smoking
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • ATM on-site
    • Express check out
    • Wedding services
    • Terrace/Patio
    • Internet
    • Laundry facilities
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 8,531 reviews
    • 9.6 "Terrific location."
    • 9.0 "Incredible bar."
    • 9.0 "World class service."
    • 8.9 "Vibe was good."
    • 8.8 "Amenities are good."
    • 6.4 "Internet is average."
    • 5.9 "Sufficient wellness & sports facilities."
    • 0.4 "Horrible pool."
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    Overall Rating

    9.1 Excellent
    Based on 5,203 reviews
    • 9.6 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Incredible bar."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 7.6 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.4 "84% were happy with the bathroom."
      8.0 "80% thought rooms were spacious."
      9.3 "93% thought the view was good."
      8.4 "84% said rooms were clean."
      9.8 "98% liked the big bathroom."
      8.2 "82% enjoyed the shower."
      8.4 "84% said the bathroom was clean."
    • 6.4 "Internet is average."
    • 5.6 "Sufficient wellness & sports facilities."
      6.1 "For only 61%, the fitness area was satisfactory."
    • 0.3 "Horrible pool."
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    Overall Rating

    9.0 Excellent
    Based on 1,706 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.1 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
    • 9.0 "Food is to die for."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.2 "92% thought it was clean."

    Overall Rating

    9.4 Excellent
    Based on 767 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
    • 8.9 "Vibe was good."
      8.8 "88% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      9.7 "97% thought the hotel was luxurious."
    • 8.6 "Food is delicious."
    • 6.3 "Average value."
    • 6.1 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
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    Overall Rating

    9.0 Excellent
    Based on 853 reviews
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.9 "Vibe was good."
      9.1 "91% enjoyed the friendly atmosphere."
      8.0 "80% thought, the hotel was modern."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.4 "Comfort level is high."
      8.1 "81% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
    • 6.1 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 5.6 "Sufficient wellness & sports facilities."
      6.0 "For only 60%, the fitness area was satisfactory."
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    Hotel type
    Guests recommend this hotel for business travelers.
    Guests recommend this as a luxury hotel.
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Impressive bathroom"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

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