Overview

Sofitel Chicago Water Tower

20 East Chestnut Street, Chicago, IL 60611, United States
+1 312 324 4000

$239+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 3,003 reviews
See all reviews

Review highlights

  • 9.6
  • 9.3
  • 9.1
  • 6.2

Good to know

  • Comfortable beds
  • Impressive bathroom
  • Friendly service
  • Great shopping

Nearby

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    About

    Sofitel Chicago Water Tower provides 4-star downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Navy Pier, the Museum of Contemporary Art, Lake Michigan and upscale boutiques. Designed by the French architect Jean-Paul Viguier, ourdowntown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at one of the best downtown Chicago Illinois hotels.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Gift shop
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Express check out
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 3,003 reviews
    • 9.6 "Terrific location."
    • 9.3 "Incredible bar."
    • 9.1 "World class service."
    • 8.7 "Amenities are good."
    • 8.6 "Generally very clean."
    • 6.2 "Internet is average."
    • 4.9 "Wellness & sports facilities were not very nice."
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    Overall Rating

    9.1 Excellent
    Based on 1,771 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Incredible bar."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      9.3 "93% thought the architecture was beautiful."
      8.0 "80% said the facilities were very new."
    • 7.8 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      8.7 "87% were happy with the bathroom."
      7.5 "75% thought rooms were spacious."
      9.2 "92% thought the view was good."
      9.8 "98% liked the big bathroom."
      8.1 "81% enjoyed the shower."
      8.3 "83% said the bathroom was clean."
    • 6.4 "Internet is average."
    • 4.8 "Wellness & sports facilities were not very nice."
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    Overall Rating

    9.1 Excellent
    Based on 630 reviews
    • 9.4 "Incredible bar."
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
    • 8.7 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.5 "95% thought it was clean."

    Overall Rating

    9.2 Excellent
    Based on 270 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.4 "Incredible bar."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.9 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.8 "Food is delicious."
    • 5.0 "Sufficient wellness & sports facilities."

    Overall Rating

    9.0 Excellent
    Based on 330 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.9 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.2 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 8.0 "Rooms are great."
      8.1 "81% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
      9.1 "91% were happy with the bathroom."
      9.0 "90% thought the view was good."
      7.8 "78% said rooms were clean."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Impressive bathroom"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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