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Reviews
Very good airport hotel. Awesome rooms and service in a great location.
Very good airport hotel. Awesome rooms and service in a great location. Hotels.com
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Value for money
9.7
Service
9.7
Cleanliness
9.3
WiFi
9.1
Pets allowed on request. Charges may apply.
Fitness center
Parking
Laundry service
Overall
8.3 Excellent
Based on 460 reviews
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All Reviews 8.3
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Couples 8.2
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Families 7.9
-
Business 7.9
-
Solo
9.7
9.7
9.3
9.1
8.8
8.6
9.8
9.7
9.3
9.2
8.6
6.8
9.8
9.7
9.4
8.1
8.1
9.7
9.5
9.1
8.5
8.3
data provided by TrustYou
"Great reception"
"Clean rooms"
"Good access to airport"
Recent Reviews
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Good
7.4
Budget level not quite budget price
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Excellent
8.8
I really enjoyed the hospitality. All of the staff here are wonderful. I was given a restaurant list upon check in & offered a ride in the shuttle to & from my ventures. Going to eat and running errands. The place is newly remodeled & looks great! Awesome complimentary breakfast. Fridge & microwave in the room. I was impressed. Its a good bang for ur buck. I would stay here again!
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Excellent
10.0
What didn't I like about it. From the moment I walked into the front office I was greeted with a warm welcome. Five stars all across the broad.
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Reviews
Location
9.4
Value for money
9.1
Service
8.4
WiFi
4.6
Restaurant
Parking
Laundry service
No smoking
Overall
7.6 Good
Based on 1,149 reviews
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All Reviews 7.6
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Couples 7.6
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Families 7.7
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Business 7.0
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Solo 7.8
9.4
9.1
8.4
6.4
6.4
6.4
9.5
9.0
8.5
6.1
4.7
4.3
9.5
9.1
8.3
4.4
4.2
9.4
9.3
7.9
4.6
4.2
3.6
9.5
9.3
8.6
4.6
4.3
data provided by TrustYou
"Accessible parking"
"Wonderful sightseeing"
"Affordable parking"
Top positive review
Top critical review
Excellent 9.1
Excellent location. Room was clean, comfy.
Okay 4.8
It was reasonably priced and in a good location. We booked two beds because we had 3 adults staying in the room. Once we got there they only had one queen bed available, which is WAY to small for 3 adults to sleep comfortably, they didn't have roll away beds, so one of use had to sleep on the FLOOR in a hotel that we paid for! We paid money to SLEEP ON THE FLOOR! The front desk person couldn't have cared less about this inconvenience, disinterested and unapologetic.
Recent Reviews
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Good
7.7
This hotel is in the thick of downtown. Free parking but you need to get there early in the afternoon. Rooms were good although you can't control the temperature of the room. I would stay there again.
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Excellent
9.1
Excellent location. Room was clean, comfy.
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Excellent
8.5
This place is pretty much what we expected and paid for...a clean, reasonably comfortable, economical place to stay within easy walking distance of many of the things we wished to see. And parking is free. (though not guaranteed) This is not the Hilton or even The Holiday Inn. If you want those, pay for them, they can be very nice. The people working at the hotel were polite and helpful. It might be interesting if the furnishings has more of an MCM feel to match the sign and exterior archetecture but that would probably raise the prices...so nevermind.
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Reviews
Room needs to be improved. Great location.
Room needs to be improved. Great location. Choice Hotels
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Location
7.2
Service
5.4
Comfort
4.9
Room
4.3
Restaurant
Bar/Lounge
Kid-friendly
Room service
Overall
6.2 Good
Based on 185 reviews
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All Reviews 6.2
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Couples 6.4
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Families 6.2
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Business 5.3
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Solo
7.2
5.4
5.4
5.4
4.9
4.3
5.6
5.0
4.6
4.2
6.9
4.8
4.3
4.6
4.4
data provided by TrustYou
Top positive review
Top critical review
Good 8.0
Friendly staff, clean room, overall quiet. The coffee machine did not work in the room. I went down to main office to grab a cup and they were out!
Okay 6.0
Mishawaka, IN No refrigerator! Was promised a room with 2 double beds but was given a room with one queen bed...not cool for 2 boys in their 20's!
Recent Reviews
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Okay
6.0
Mishawaka, IN No refrigerator! Was promised a room with 2 double beds but was given a room with one queen bed...not cool for 2 boys in their 20's!
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Excellent
9.1
Was visiting Chicago and really only needed a place to sleep and shower. Stayed for 5 days and 4 nights. The hotel was much better then I initially thought it was going to be. Comfortable bed and a good size room for two people. The shower was huge which was nice. There was a decent sized tv with cable for at night when we returned to the hotel. I would highly recommend this hotel to someone that was more about being out and about during the day and relaxing to watch tv and sleep at night. One of the downsides to the hotel is there was no refrigerator. Also the parking lot was a very tight squeeze so I would suggest backing in to the parking lot right when you get there if you are going to be using the buses and trains.
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Mediocre
3.0
Not a great experience. The night manager had difficultly locating my reservation at check in. I showed him my confirmation on my phone but was still treated like the error was my fault. I was tired and didn't want to argue so just took my key and headed to my room. This would have been the end but "my room" was apparently also someone else's room. This turned out to be to second time that evening that the "night manager" checked someone else into that already occupied room. When I returned to the office, along with the other guy, things we not handled well. We were told it wasn't his fault, it was the computer. He yelled at us and told us is it was no big deal, it happens all the time. Very unprofessional. Not a good experience at this hotel.
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