Cincinnati Hotels near Carew Tower

The staff was very friendly, accommodating and personable. Any requests that I made was handled promptly and efficiently. The hotel felt old and tired. The elevators were ill equipped to handle the amount of people that were at the convention.

The place smells like a sewer. Not clean and not what you would expect. Then they hit you with New York and Chicago priced parking of $30.00 a night. I walked out and got another hotel. Not worth it.

The location was awesome. Easy to walk around the city and see sights. The first time I stayed at a hotel that gave you shampoo and not conditioner. Mold in the shower. My neck still hurts from their overstuffed pillows Cheap itchy sheets

Good downtown location Every single thing is outdated and gross looking. Carpet has stains, a/c unit noisy and musty smelling, towels cheap and old. Rooms are tiny. Basically a budget oriented dump with a good location. Even the restaurant/bar was a dump. Didn't want to sit in the chair in my room as it looked like it was in a frat house for 10 years.

Good location Dirty, smelled like smoke, beds are terrible, no help from staff upon checking, couldn't find reservation.

Great location. Friendly and professional front desk workers. Restaurant inside the hotel was subpar and the hostess was classless and unprofessional. Rooms were clean but old and in need of updating. Only 3 elevators for a large hotel, and they kept breaking down causing delays all 3 days.

Location Cleanliness problems with a broken bed dirty mirrors

Its in a convenient location if you are in town for business. Restaurants are within walking distance. The airport is a short drive. Staff didn't seem to care much about anything. The room didn't feel very clean. The money for the value is lacking.

I enjoyed the proximity to downtown and the actual worked well When we arrived we were informed that they only had a room with 2 twin gets even though I goofed this room two months I advance. I also completed an early check in on line further requesting a queen bed and a roll away. We arrived and not only got stuck with twin beds but no rollaway, our keys were notable to be made and we would have to move to another roomwith 2 twin beds on our third night bebecause the room we were in was booked for someone else. When we were escorted by a silent hotel employee to the room as we had no keys we arrived to a room with no toilet paper and a broken phone. Over priced

The location is ideal for downtown events. At 10 at night the lobby was loud and filled with smokey-smelling, loitering, loud people that had just come from Cincy Beerfest. I had reserved (a month in advance) AND confirmed (the day before) a king room with my wife on the night before valentines day, but they said they "only have doubles left", so obviously reservations mean nothing to them. After that major disappointment (especially for the high rate) we found the beds didn't even have fitted sheets, and the duvets used two sheets rather than covers, so both them and the mattresses were exposed. The beds were hard as rocks, luke warm water is the best you'll get, and we couldn't get out there fast enough. I'm sure they treat you right if you're a member, but I would never want to go there enough to become one. Never using Hyatt again. There are better downtown Cincy alternatives.

The sheets were very scratchy.

Only the location Staff and front desk not profession. Make us wait so long and then can find room for us even we made reservation ahead! Scary inside as well! Not worth is pay this price

I like I had a kitchen with a full sized fridge, the balcony had a nice view I was scheduled for a 5 night stay. A relative sided and I had to checkout after the second night, but I was still charged for all 5 nights. In a situation like this I could not belive they refused to not charge me for the other 3 night. Bad customer service. I would never go back. Rooms wern't very clean either, and the oven in my kitchen didn't work.

Location to great american ballpark and downtown area. Very nice staff Old furnishings and carpet. Not very clean. Restaurant was closed. Challenging walk from hotel to parking garage

Friendly front desk staff and very well located. My wife and I could walk everywhere. Great price for the location. Large room with Balcony Toilet was not working properly so we asked to have it fixed twice. I ended up fixing it. Most recently updated room was still out of date. Bed was not very comfortable. Elevators also out of date.

the parking price is good the person at the front desk was polite -rusty fixtures in the bathroom -bathroom mold -bed feels like hay and cardboard (yes it is that bad) -no comforter on bed -old layout like converted projects (public housing thin walls) -people up shouting all nigh off the balcony -drunk and unrulies in the hallway (wifi signal stronger in hallway than in rooms -if you have money to stay here use that money to go somewhere else -not enough towels -everything is old nothing changes since 1984 -cant use the kitchen as advertised (no use of stove top though the stove is there) -gave us one flat screen and two of those old tv's with the bubble in the back -never going back

I liked the location. Everything was within walking distance which made it very easy to get around. I also enjoyed the size of the rooms; they were a good size. When we arrived (approximately 4 o' clock), we were unable to check in because they did not have any single room ready with clean bedsheets. The lobby was full off people that has been waiting since the early morning. Staff had no idea what was going on and provided little to no help. Once we got our rooms, the keys would not work. The cafe food was forgettable and the decor in the rooms seemed to not have progressed after the 90's. I paid for valet in advance, but the valet guy made us park our own car AND then had to pay for parking. Worst hotel experience I have ever had. Definitely not staying there again.