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4 locations in Concord
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Reviews
2.0 Poor
Anonymous, Oct 2023
Full-size
10.0 Wonderful
Anonymous, Oct 2023
Full-size
2.0 Poor
Anonymous, May 2021
Cons:
Car’s brakes were loose and dangerous10.0 Wonderful
Anonymous, May 2021
Pros:
This is a small outlet with the manager running the place. He was great to deal with.Cons:
The car had an issue with one tire. I don't fault the location because that happens and it was a slow leak that would not have been obvious when the car was returned by the previous driver. Another Enterprise took care of the issue and had the tire replaced.4.0 Mediocre
Anonymous, May 2021
Pros:
Drop off was easy. Car was clean.Cons:
The woman at the desk was inpatient, rude and unpleasant. Sours your company and overall experience right out of the gates. Your front line is of utmost importance and when the rep is as above described it’s hard to recover.10.0 Wonderful
Anonymous, Apr 2021
Pros:
Didn't take long and was welcoming.Cons:
none2 locations in Concord
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10.0 Wonderful
Anonymous, May 2021
Pros:
Fantastic experience!2.0 Poor
Anonymous, Apr 2021
Pros:
I didn't like anything.Cons:
Better customer service. The most important thing is to have a vehicle when it is confirmed. There should never be a confirmation without vehicles. I won't use Hertz again. Employee was rude and unprofessional.2.0 Poor
Katera, Mar 2021
Pros:
didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.Cons:
didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.9.6 Wonderful
Anonymous, Sep 2020
Cons:
This Concord NC location was ready right out of the gate. My wife and I were dropped off about 10 minutes early before they opened. It was raining and we were welcome to to sit until they opened at eight. Our agent ,Peter was very polite explained options and got us ready to go expeditiously. Return took a little longer, but still quite efficientOne location in Concord
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Economy
6.0 Okay
Stephanie, Nov 2020
Pros:
Staff were friendly and helpfulCons:
Car smelled like cigarettes4.4 Mediocre
Ron, May 2020
Cons:
1st off I started to smell a stitch after having the car a few days and there was a bottle of urine under my passanger seat in an old English bottle....SERIOUSLY UPSET 2ndly I'm still trying to sort out being over charged in which I hope to get this rectified on today at opening of business8.4 Very good
Anonymous, Dec 2019
Pros:
Car was clean, easy pick-up/drop-offCons:
Attendant staff is small, so had to wait a while as the person finished work on the vehicles10.0 Wonderful
Anonymous, Dec 2019
Cons:
PerfectOne location in Concord
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Reviews
2.0 Poor
Johnny, Mar 2024
Compact
4.0 Mediocre
Perry, May 2021
Pros:
FriendlyCons:
Paid for one type of car arrived and they didn’t have it and was charged something totally different. Jeep was very unclean and dirty!2.0 Poor
Alixe, May 2021
Pros:
Friendly staff, clean carCons:
Long wait at airport, ridiculously high price10.0 Wonderful
Anonymous, Jun 2020
Pros:
The representative was very understanding, knew what to do , answered our questions and assisted in getting the transaction competed. This is one of the best experiences in dealing with a rental. I will most certainly use this again!!Cons:
The only way it could have been better was if it had been free :):) Very professional and very customer service oriented. We felt valued while there to get the rental and upon the return. Your representative asked how the trip was and was truly not just making conversation. Very very pleasant to work with.One location in Concord
One location in Concord
One location in Concord
Locations in Concord
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No reviews available
One location in Concord
Locations in Concord
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No reviews available
Pick-up location | Concord |
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Car types | Full-size SUV, Intermediate SUV, Standard SUV |
Rental locations | 23 |
Airport locations | 12 |
Popular agencies | Hertz, Budget, Easirent, Avis, Alamo |