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Book Hertz car rentals in Concord

Tue 12/20 Pick-up
Noon
Fri 12/23 Drop-off
Noon
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Reviews for Hertz in Concord

  • All reviews 100%
6.5/10 Good
Based on 3 reviews
  • 4.7
  • 6.0
  • 8.0
  • 8.7

Recent reviews

Most recent
    5.2 Okay
    Full-size
    Nov 14 2016
    Car Exterior very dirty.
    Cons: Car Exterior very dirty.
    8.0 Good
    Full-size
    Aug 30 2016
    Pretty good experience
    Pros: My car was ready when I arrived. The man who helped me to check-out the car was helpful. The gentleman who helped me with drop-off was really nice (just overall friendly and helpful,) but I had to wait a while for him to come help. I believe he may have been helping someone else. The price to re-fill gas at drop off was very competitive and I should have taken advantage of that.
    Cons: The car wasn't as clean as I thought it was going to be. There was someone empty dry cleaning bag in the trunk. Exterior of the car looked like it was probably washed 48 hours prior and there were water spots all over. It wasn't a filthy car or anything, but just not as clean as I was expecting. I did have to wait more than 5 minutes for someone to help me with dropoff, but I suspected the person was probably helping someone else outside. When he did come to help he was helpful and had a great attitude. Hertz didn't have a record of the insurance policy I purchased when I booked on Kayak. It might be a good idea to let the car services know when one of Kayak's customers purchases the insurance policy. Some mild confusion was created when the gentleman at checkout started talking about insurance options and I told him that I already purchased insurance, but he didn't have a record of it. We looked at the record I had brought though and it wasn't that big of an issue. Also, Kayak's survey (this survey) should have a rating for Customer Service. So many issues are resolved just by quality customer service, and this is a service orientated business.
    6.4 Good
    Compact
    Jul 11 2016
    The car was dirty inside and out
    Pros: Taylor Spreitler
    Cons: The car was dirty they should have gave me something bigger it's only for one day rental and I didn't like the color

Other suppliers in Concord scored

Where can I find Hertz car rentals in Concord?

5400 John Q Hammon Drive, Hertz car rentals

Address

5400 John Q Hammon Drive

Phone

+1 704 455 3854
Hertz
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