Find reviews that mention:
10.0
Everyone was very helpful in the process, no wait for my car besides getting all my info which is reasonable, everything was explained to me and clear. Only thing I would say is it was difficult to find where to pick up the car, little confusing but once I found it everything went smoothly. Return was even easier, took 2 minutes! Will definitely use this company again.Reviewed Mar 20 2023
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8.0
No one had shoveled a path from the terminal in Albany to the rental car area. Socks and clothes got wetReviewed Mar 16 2023
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8.0
The service was great. The price was too high.Reviewed Jan 26 2023
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4.0
I had booked a Mini van but staff at pickup counter informed that they don't have mini van. Instead I was given a seven seater SUV.Reviewed Jan 26 2023
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10.0
The first car given to us had an issue that we realized after driving away. We went straight back and the staff was apologetic and replaced the car with no issues. They were very friendly.Reviewed Nov 21 2022
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6.0
Two overcharges on the bill reduced your rating.Reviewed Oct 11 2022
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10.0
We rented two medium sized SUV's. One of the vehicles, the Chevy Equinox had definitely been smoked in a lot - the smell was really strong. However, was easy pick up and easy drop off so no issues there.Reviewed Jun 14 2022
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10.0
Everything was easy and affordable! Great staff!Reviewed May 16 2022
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8.0
The pickup at Albany International was excellent. The drop-off at Laguardia was very difficult to find. The instructions to '"follow the rental drop-off signs in Laguardia", did not help. Only a GPS enabled us to find the garage. Otherwise the experience was excellent.Reviewed Mar 15 2022
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2.0
Told me they were charging me $15 a day for tolls if I had my transponder turned on. I was only using car to go to my location and back to airport. Only two tolls, I believe each way. The guy at Hertz checked me in and he quoted me something like $6 per day and when I said the Dollar guy told me $15, he corrected and said, "Oh, yeah, they charge that." Will NEVER use them again!Reviewed Dec 30 2021
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10.0
They did not have the vehicle I ordered, so I was given an upgrade. Everything went very smoothly and I was very satisfied when my transaction with the company.Reviewed Nov 16 2021
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2.0
I broke my foot and we had to cancel our trip. The condo and airlines gave us vouchers for later travel but we did not get a voucher for our car rental and we’re disappointed about that. It is not too late! You can still give us a voucher for later travel. The airlines extended our travel to December 31st of 2022. Thanks for your attention to this situation. Vernietta Hansberger and travel companion Linda HelbergReviewed Oct 31 2021
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