6.0
Why the switchPros:Car was well equipped with blind spot detection, especially useful driving in Boston.Cons:I had reserved a sedan but only SUVs and Mini-vans were available. When I said that I would not drive one of those types of vehicles, I was told that I would have to wait about half an hour. When I said that I would wait, within one minute a sedan was available. Interesting! This is similar to being seated at the worst table in a restaurant when there are no other people there. Is this common practice?Reviewed May 23 2018
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9.6
Fast and easyPros:No issues on pick up or drop off. Albany is on site. I had to wait for attendant to show but only a couple of minutesCons:No signs for car rental returns at LaGuardia so you have to look up yourself.Reviewed Mar 18 2018
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10.0
Pros:Price + Ease of Pick-up + Clean Car + Modern AmenitiesCons:Nothing.Reviewed Dec 27 2017
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10.0
Quick and EasyPros:From the time I picked up to the time I left with the car was all of 15-20 minutes. No long drawn out process.Cons:Having to supply two phone numbers at the counter. I only have one number.Reviewed Dec 5 2017
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10.0
Pros:Staff was very helpful and accommodating.price was reasonable and vehicle was in good condition and fully met our needs.Reviewed Dec 3 2017
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9.6
Pros:Car was clean and I enjoyed driving it.Cons:Initial prepaid reservation was for Jeep SUV for 9 days at 449.00. When I called to change reservation to 7 days I was informed new cost would be approx. 1200.00. It took 2 more calls before someone suggested I change car to mid size which would result in price increase of approx. 100.00.Reviewed Aug 14 2017
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10.0
Great servicePros:They gave me a nice car.Reviewed May 30 2017
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10.0
Pros:The Hundai Sonata was a great car. Very quiet and easy to drive. Check-in and check-out was extremely fast and efficient. The ease of both at Albany airport is great.Reviewed May 22 2017
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10.0
Fantastic service. Great vehicle.Pros:Customer Service was excellent.Reviewed Apr 19 2017
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10.0
Nice peoplePros:The women at reception was very pleasant.Reviewed Mar 26 2017
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9.6
Pros:I got a free upgrade! Sweet! Plus the customer service people were very friendly.Cons:The driver seat mechanism to move the seat forward was busted and I couldn't sit as close as I would have liked to to the steering wheel. No biggie though.Reviewed Mar 14 2017
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8.0
Pros:Exactly as advertised, price would've been good on its own.Cons:No option to see young driver cost and gas options during booking led to unexpected fees during rental.Reviewed Mar 14 2017
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