Find reviews that mention:
8.0
Pros:Easy pickupCons:Signage for self drop off in the garage (keys in car or to drop box, space number or drop lane, etc.Reviewed May 21 2021
review from![kayak]()
8.0
Cons:The e-z pass did not work consistently. I informed them of this at drop off and that I missed a toll due to that and not being able to back up to payReviewed Jan 26 2021
review from![kayak]()
6.0
Pros:Staff was friendly and helpful at pick-up. Process was relatively quick. Nobody there for drop off so hopefully that went ok. I just dropped the keys in a box.Cons:Car stunk like cigarettes and then I found a pack under the seat. I guess that was missed by whoever cleaned the carReviewed Dec 17 2020
review from![kayak]()
3.6
Pros:Convenience of picking up the vehicle close byCons:Vehicle could have been washed and cleaned. Vehicle had damage that I needed to report before taking the vehicle.Reviewed Sep 23 2020
review from![kayak]()
7.6
Pros:staff in nyc was good. but they only had large suvs and trucks available. i only needed a small car. so gas was pricey and ride was a bit bumpy. also car only had a 1/2 tank of gas to start. and car had over 25,000 miles on it. but overall it was really fine. and worked out.Cons:would be better if they had the size of car available that one rented. the staff was really good at juggling but they just didn’t have cars ready. staff in albany airport was great.Reviewed Sep 13 2020
review from![kayak]()
9.6
Cons:Car smelled like someone had smoked in it.Reviewed Sep 6 2020
review from![kayak]()
9.6
Pros:YesReviewed Sep 5 2020
review from![kayak]()
10.0
Pros:Staff was professional, helpful. He was alone and swamped, but kept his cool, found me a great car even though we were late getting in.Cons:Nothing; this was truly a great experience!Reviewed Aug 11 2020
review from![kayak]()
7.6
Pros:Staff were efficient both for pickup and dropoff. Car worked fine and we drove it over a 1000 milesCons:The car had not been cleaned and the driver's seat was stuck so it could not be adjusted. The "service recommended" light went on less than one day into the rental, we just ignored it since the car only had <15k miles...Reviewed Oct 1 2019
review from![kayak]()
10.0
Pros:Yes, overall a very nice experience.Reviewed Sep 30 2019
review from![kayak]()
2.0
Cons:Charged insurance , rental company had additional charges for younger driver, did not rent was charged insurance demand refund. Called and received message office closed.Reviewed Sep 14 2019
review from![kayak]()
9.6
Cons:Just wish it was a little cheaper, everything else was fineReviewed Aug 19 2019
review from![kayak]()