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6.0
Middle of a snowstorm my rental did not have windshield fluid so i had to purchase. Extremely dangerous.Reviewed Feb 6 2023
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2.0
We booked months in advance for a particular size vehicle. We received the confirmation email the day before that the vehicle we booked was ready. At the time of pickup, the customer service representative unapologetically indicated they did not have what we booked.Reviewed Sep 20 2022
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4.0
Confusion with the reservation low tire pressure notification that showed an obviously damaged tireReviewed Sep 18 2022
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2.0
We rented a Prius. Given a Mazda. Waited an hour for our car. Car was old with a dented door and scratches. Smelled like cigarette smokeReviewed Aug 16 2022
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8.0
The car had significant scrapes and cosmetic damage when I picked it upReviewed Aug 5 2022
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2.0
Computer was down. No cars available. Took an UberReviewed Jul 7 2022
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4.0
Could not contact anyone at the airport and could get not resolution from the Avis app or the foreign call center agent for issue of needing to return car early and get a refund. Will not use again.Reviewed May 14 2022
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8.0
Still high prices.Reviewed Nov 8 2021
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3.9
The van had illegal tires with tread, it wasn’t ready even hours after I was supposed to pick up, the tire had a leak and the jack compartment was apart and all of the backReviewed Oct 5 2021
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5.9
Van had a terrible smell that was very evident at pickup and throughout rental. Cheeze It crackers were on last row seats. Directions for pickup should indicate "airport counter" on confirmation email. I stood online in garage pickup area line for 10 minutes only to be told to go into airport counter.Reviewed Sep 25 2021
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10.0
I should have requested a lower model car. The electronics of the Mazda 3 too much to learn in a short time.Reviewed Aug 29 2021
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8.0
Pros:Very easy process.Cons:My car hadn’t been washed though the interior was cleaned.Reviewed Jul 7 2021
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