8.0
Drop off had more paper work than I would have had with hertz or something.Reviewed Oct 17 2023
review from![kayak]()
1.9
First of all, there were no Dollar agents at the rental service and the service was handled through Hertz. Returned the rental car one day early and they stated that there would be no refund since the transaction was made through Kayak. Extremely poor customer service.Reviewed Jun 17 2021
review from![kayak]()
8.0
Pros:Drop off was super easy.Cons:Line for rental car reservation pick up was long. Took almost 45 minutes to get car from counter clerk, who was working solo with a long line.Reviewed May 4 2021
review from![kayak]()
10.0
Cons:PriceReviewed Apr 24 2021
review from![kayak]()
3.6
Cons:I was charged extra fees at pick-up that I was NOT made aware of. I would have never rented from here if I knew I would end up paying DOUBLE the offered amount. The woman who tried to explain on customer service was rude. The car smelled like cigarette smoke.Reviewed Oct 15 2020
review from![kayak]()
8.8
Cons:The windshield wipers were not robust enough to handle Vermont. I had to pull off the highway and thump them a few times to clear the salt spray from the windshield.Reviewed Jan 25 2020
review from![kayak]()
10.0
Pros:The pick up and drop off lady was so nice. The counter is very accessible and it was very organizedCons:Nothing. It was perfectReviewed Dec 29 2019
review from![kayak]()
4.8
Pros:The gentleman at the counter I dealt with was very pleasantCons:I paid for an SUV and was given a Toyota Corolla. When I called Dollar, I was given the run around. Mind you I rented this car in Vermont, in a snowstorm with summer tires on the vehicle.Reviewed Nov 19 2019
review from![kayak]()
9.6
Cons:A more clear explanation of overtime charges. 2 different. Rental persons was unable to quote me A number for late returnReviewed Oct 20 2019
review from![kayak]()
10.0
Pros:Staff at Hertz/Dollar were excellent.Cons:NothingReviewed May 10 2019
review from![kayak]()
5.2
Cons:There was no one at the Dollar Rental car counter and maybe no one.m at the airport working for dollar rental car. Also, I had the car for less than 10 hours and the car was 70 bucks. Felt overpriced.Reviewed May 5 2019
review from![kayak]()
10.0
Pros:Ease of the transaction - it was seamless!Cons:NothingReviewed Oct 10 2018
review from![kayak]()