Dollar Car Rentals in Grand Junction from $23/day

6.0 Okay

Full-size

Jul 21 2017

Great service at Grand Junction

Pros: The staff at Grand Junction was friendly and acomodating. They dealt with an issue we had professionally and compensated us for our issues!

Cons: The car hadn't been cleaned and smelled like smoke. Later during our trip the ac didn't work well in 86 degree weather. When dealing with Dollar over the phone I couldn't get anyone to address the issues. Customer service over the phone was errorless (hang-ups, transfers, unanswered phone). Go directly to the counter to deal with your issues.

9.2 Excellent

Intermediate

Jul 2 2017

Great Value

Pros: Price was excellent. Car was great. Customer service at counter exceptionally nice under frustrating circumstance. Paid exact price quoted on Kayak,

Cons: Had to wait over an hour for a car as did many other travelers at most of the rental counters in the GJ airport because no cars were available at requested pick up times. They did the best they could and Dollar did provide a bottle of water during my wait.

7.6 Good

Full-size

Jun 11 2017

Good

Pros: Pick up in grand junction was smooth and easy. The customer service rep was very helpful and polite.

Cons: N/A

9.6 Excellent

Intermediate

Apr 9 2017

Got Passat intead of Corrolla

Cons: Also maintenance computer wasn't reset and gave warning re oil change. Checked with road service and found not needed. Also found car to be kind of noisy or perhaps it was speed (at the the speed limit of 80 in Utah). Had to reset clock.

10.0 Excellent

Standard

Feb 23 2017

Grand Junction rental

Pros: Counter staff very friendly and efficient.

10.0 Excellent

Standard

Jan 5 2017

Excellent customer service

Pros: Waiting in line behind several tired customers whose luggage failed the airline re-route then delayed arrival, late on Christmas Eve, the clerk exhibited exemplary customer service. Despite one attempt to alter the contract prices and another who wanted the already completed contract changed, she showed no sign of exasperation or shortness with anyone. Hopefully this praise tracks back to her.

10.0 Excellent

Economy

Oct 23 2016

Pros: Friendly customer service

Cons: nothing

10.0 Excellent

SUV

Aug 14 2016

Grand junction

Pros: Courteous service and quick turnaround.

4.0 Mediocre

Standard

Jul 25 2016

Misleading Add

Cons: The add specified "5 seat Large car Dollar will specify on arrival". Was given a 4 seat economy car. Agent told us this is the car they were offering and if I wanted a large car that's what I should have ordered. I thought I was taking advantage of a special which I have done many times when ordering a rental car. Last time I bite on a Dollar special.

10.0 Excellent

Full-size

Jun 6 2016

Pros: They gave us a free upgrade without even askeing

5.6 Okay

SUV

Jun 1 2016

Pros: The vehicle was clean and dependable.

Cons: I was not told about being charged for additional mileage.

10.0 Excellent

Standard

Apr 20 2016

Pros: Customer service was good. They waited until the plane came in even though it was an hour over due at 1000PM

10.0 Excellent

Standard

Apr 8 2016

Pros: I liked how helpful and easy it was to pick up and drop off. great rates as well

5.6 Okay

Standard

Feb 22 2016

Pros: Car was as expected - 4x4, modern, and clean.

Cons: Charged nearly double quoted price. Mileage limitations per day. Insane charge for refilling with gas (which luckily we avoided). Feels like one of those brands where you get a cheap quoted price then they find a way to charge you more with fees and CRAZY expensive insurance, leaving you with a bad taste in your mouth.

3.6 Mediocre

Economy

Feb 9 2016

Poorly maintained car broke down at airport exit

Cons: The car Dollar rented us in the mountains was a disaster. This wasn't a decently designed and constructed compact like a fiesta, but tin can feeling mitsubishi complete with tiny wheels and all dented up. It felt unsafe from the moment we got in it, and stalled and then wouldn't restart as we drove away from the airport, leaving us stuck on the side of the road. The Dollar rental agent wasn't even apologetic. This car should never have been rented out in the colorado mountains in the first place and clearly wasn't inspected (dents) or checked to make sure it was operating properly. I wouldn't rent here again.

4.0 Mediocre

Economy

Jan 20 2016

Pros: The customer service was totally unsatisfactory and the car was in less than acceptable condition. Upon returning the car I attempted to pay in cash and was told it was not a payment option, I was never informed before hand that credit card was the only method of payment. I strongly doubt I will be doing business with your company in the future.

4.8 Okay

Economy

Jan 8 2016

Disappointed

Pros: Front desk agent very friendly and as helpful as possible.

Cons: I rented something that appeared to be a small SUV, but the "or similar" turned out to be a Nissan Versa. Seemingly a bit different. I paid for one thing and got something completely different, without compensation. I'm done with Dollar.

3.2 Mediocre

Economy

Dec 11 2015

Misleading, not well kept vehicle.

Pros: What did I like...my car got 30+ miles to the gallon.

Cons: Misleading advertising for available vehicles, Cars that aren't even made anymore. Ended up in a much smaller car than I though with dirty seats and no cruise control. Won't use again. Other companies like Enterprise actually end up being cheaper because they will not charge you a full 2nd day just additional ours.

8.0 Good

Economy

Nov 22 2015

Important trip

Pros: My plane was late called the counter and the clerk assured me she would be there when the plane arrived.

4.4 Okay

Standard

Nov 17 2015

Dollar car rental employee had attitude. I do not

Cons: I DO NOT LIKE EMPLOYEES WORKING AT GJT AIRPORT

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