Reviews for Dollar in Grand Junction
- All reviews 100%
Jul 21 2017
Great service at Grand Junction
Pros: The staff at Grand Junction was friendly and acomodating. They dealt with an issue we had professionally and compensated us for our issues!
Cons: The car hadn't been cleaned and smelled like smoke. Later during our trip the ac didn't work well in 86 degree weather. When dealing with Dollar over the phone I couldn't get anyone to address the issues. Customer service over the phone was errorless (hang-ups, transfers, unanswered phone). Go directly to the counter to deal with your issues.
Jul 2 2017
Pros: Price was excellent. Car was great. Customer service at counter exceptionally nice under frustrating circumstance. Paid exact price quoted on Kayak,
Cons: Had to wait over an hour for a car as did many other travelers at most of the rental counters in the GJ airport because no cars were available at requested pick up times. They did the best they could and Dollar did provide a bottle of water during my wait.
Jun 11 2017
Pros: Pick up in grand junction was smooth and easy. The customer service rep was very helpful and polite.
Apr 9 2017
Got Passat intead of Corrolla
Cons: Also maintenance computer wasn't reset and gave warning re oil change. Checked with road service and found not needed. Also found car to be kind of noisy or perhaps it was speed (at the the speed limit of 80 in Utah). Had to reset clock.