Reviews for Enterprise in Grand Junction
- All reviews 100%
Sep 11 2016
Pros: It was a great deal for a 1 week mid size SUV rental.
Cons: It was not indicated on my reservation that there would be a one way $100 charge - which was a surprise to me when I received my final receipt. Additionally, they failed to apply my 5% enterprise discount at checkout - which had been in my original reservation. Customer Service was completely confused and struggled to resolve this - it was frustrating.
Feb 26 2016
Bang for the buck
Pros: Because the type of vehicle I had reserved was not ready, they gave me something bigger at the same price...and that price was actually lower than what was shown when the reservation was made. Hard to quarrel with that!
Nov 10 2015
Cons: I was unpleasantly surprised that I was not tole when I chose to prepay the gasoline that I would not be reimbursed for what I did not use. As it turned out, I only used 1/4 of a tank of gas. I could really have used that extra $40 for my trip.