Reviews for Enterprise in Grand Junction
- All reviews 100%
Jun 18 2017
Pros: Telephone customer service saved the day.
Cons: No signs to locate rental car drop off. Enterprise agent was quick to hand back my check in receipt without any notice or explanation of additional charges. Once I identified the additional charge, she was extremely short in explaining there was nothing she could do because it originated at another location. "You can try to call them"
Apr 10 2017
Cons: This is the third year I have rented a car from Grand Junction with the drop-off at Moab airport. I was told at the counter they couldn't take my visa debit card since the drop off was at a different location even though they did it in the past. A notice would have been nice, I had to ask my friend for her credit card and they charged her card instead of mine even though they said they would only charge her card if there were extra charges. Customer service wasn't as nice as it has been in the past.
Mar 29 2017
Pros: Customer service great. Easy pick up and drop off.
Mar 26 2017
Cons: was to receive a full size car, ended up with a chevy spark....little hard to cart 3 grandkids and a baby in....did not suite my needs at all