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2.0
They were closed at 6pm on a Saturday at the airport. I spent over an hour trying to find another car to rent, to no avail and ended up having to book a room at a hotel for the night. Not happy.Reviewed Mar 21 2023
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10.0
Just an FYI....the Nissan Armada is NOT the best vehicle for driving in midwest snowstorms at all.Reviewed Jan 30 2023
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8.0
They annoyingly don't accept Venmo Credit Cards.Reviewed Jan 21 2023
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2.0
I didn't even get the rental and was still chargedReviewed Nov 9 2022
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10.0
Jon, who was working at Hertz actually, was amazingly helpful and kind to me when I got in late. He is one of the most friendly people I’ve dealt with in my many years of traveling for work. I don’t want him to leave that desk, as he’s so wonderful at dealing with customers, but that man deserves a promotion. And if not that, a raise. Travelers are weary and tired and sometimes difficult. Jon could lead a very good team in dealing with those difficulties. Best, JessamynReviewed Sep 12 2022
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2.0
The lady at the MKE counter told me there were no cars and she was closed, but I was able to get a reservation online, so she then said “I told you we didn’t have any cars, why did you do that…just a minute, I’ll ask my boss” I waited about another 15 min and then she said into the phone “oh great, it’s a one way”. She then said “well, I guess I have to give you this car” So I said, “oh, I’m sorry, you don’t sound happy” and she said, “well I’m losing a car ma’am”. I did finally get a car-but it took forever and she tried to make me feel bad for renting a car!Reviewed Jul 11 2022
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10.0
All was greatReviewed Jun 27 2022
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10.0
Service pick up drop off all were gearReviewed Jun 15 2022
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6.0
Color preference: I do not like white, red or yellow vehiclesReviewed May 17 2022
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8.0
Had issues with engine light and help was confusing and slow. Returning the car the person wasn’t interested in the problems we had.Reviewed May 15 2022
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4.0
I used a Petal Visa (secured) card to reserve this car. When I picked it up I was rudely chastised for the use of my Petal card; told I cannot use it, I need a name credit card. I don’t have a name credit card. I have an 824 credit score and plenty $ in the bank. Luckily I have a debit card of which if she told me once she told me 5 time $500 would be charged to that card to be returned upon drop off pending damage to the car. Thru all this there are many others in line to pick up their car. Awful!! I know for fact other auto rentals take debit cards just fine. Frankly I’ll think twice b/4 using Dollar again.Reviewed Feb 16 2022
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10.0
Easy pick up and drop off right at the airport. Don’t even have to take a bus. You just walk right over from terminal.Reviewed Dec 4 2021
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