Best rates found by KAYAK users in the past 48 hours.
Reviews
Pros
"Drop off member was great."(in 1049 reviews)
" was clean and in good shape."(in 3460 reviews)
"Good , clean."(in 3520 reviews)
Cons
"They did not have the I reserved available upon my arrival."(in 2963 reviews)
"Waited over two hours in the snow for the "(in 3110 reviews)
"When making the reservation, the description was for a 5 passenger ."(in 2963 reviews)
Overall Rating6.8 OkayBased on 61 reviews
Cleanliness
7.7
Comfort
7.4
Overall
6.6
Pick-up/Drop-off
7.2
Value for money
6.8
Recent reviews
Traveler rating
12
4
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12
Find reviews that mention:
8.0
The check in process was efficient and quick and ereturn was great.Reviewed Dec 22 2023
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10.0
Great front desk staff, who were actually at the Hertz counter covering for Dollar.Reviewed Oct 19 2023
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6.0
Cons:on 2nd day dashboard said tire air pressure low. garage took a nail and some staples out of the right rear tire and said the tread was worn.Reviewed May 7 2021
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8.0
Pros:I got the Nissan Pathfinder I wanted and it was a good driveCons:When I dropped the car off, luckily I stayed around for the person to examine. She told me I had not filled up the gas - but actually, I did, to just above 1/2, as the the tank was right at 1/2 when I picked it up. She told me this wasn't correct, but after a few minutes of me telling her I definitely left the car with more gas than I started with, she said it was cool - but if I had just left it, I would have been charged extra for refueling.Reviewed Apr 19 2021
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4.0
Cons:Our check engine light came on 3 days into our trip. We called dollar and they said to drop it off at the nearest rental location. No offer to come out to us to swap cars. We asked if a car would be ready when we arrived and they said yes. We arrived in Louisville and the attendant said they didn't have any cars for us. We ended up checking in at the hertz counter. Debby was very helpful and she did find us a car. But the experience overall was not good.Reviewed Apr 3 2021
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6.0
Pros:Pick-up staff were so-so; drop off-fine. no real encounter thereCons:Vehicle needed maintenance; several signs on the dashboard recommending service; tire light came on; my brother filled 3 out of the 4 tires which were in the 20# range. Only one tire nearly correctly filled.Reviewed Mar 22 2021
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2.0
Pros:the staff was nice but miss leading on the total price She told me i would not be charged the extra 2 hrs with the upgrade and i was charged the extra and then sum.Cons:HonestyReviewed Mar 1 2021
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2.0
Pros:Staff was horrible. And I didn’t even end up getting the rental and still haven’t received my money back for it.Cons:Everything could have been better.Reviewed Feb 11 2021
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4.0
Pros:Staff was friendly and kind through each stepCons:Car was dirty in multiple areas, smelled like cigarette smoke, needed an oil change 2 minutes into driving it it. Not worth it for the money.Reviewed Jan 5 2021
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5.2
Pros:The lady at the counter was very friendly and knowledgeable, drop off was easy , car got good gas mileageCons:I ordered a Jeep 4 wheel drive and got a super cramped Buick , the car didn’t have a cd or cassette player , I had only driven less than a hundred miles and the change oil light came on and was told to take the car back but I decided to just change the oil myself since I was traveling a long tripReviewed Nov 20 2020
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10.0
Pros:Staff was awesome at the MKE airport upon pickup, they really made our honeymoon!Cons:Nothing!Reviewed Sep 21 2020
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2.0
Pros:NothingCons:Do not rent from this company, there was so much wrong on multiple levels, first the credit card machine was faulty and it declined my card despite the fact i called my bank and confirmed that the card is working. The lady at the counter did not let me swipe my card, or enter the information manually as it is against their policy. I tired using different card, and same things happened. Second thing the lady at the counter was especially rude and unhelpful. Third i tried to cancel my reservation to rent from other company they stated that they will charge me a cancellation fee.Reviewed Feb 3 2020
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