Reviews for Dollar in Milwaukee
- All reviews 100%
Based on 81 reviews
May 20 2017
Dollar employee lied about gas charges
Pros: The car was nice and clean.
Cons: The employee lied about the gas charges. I knew I would not be driving very far. When asked about paying for the gas I inquired about being reimbursed for the gas that is brought back in the tank. The employee stated that I would. I asked again, and again was told I would be reimbursed for gas remaining in the tank. That was a lie.
Apr 26 2017
Pros: The car was fine and the check-in staff excellent.
Cons: I'd have appreciated a heads-up on the construction that blocks the main entrance to car rental returns. I figured out an alternative, but it was distressing to think, if briefly, that I was in never-never land.
Apr 26 2017
Pros: Great price. Nice car. Free XM radio a bonus.
Cons: Too much perfume deodorizer stunk the entire rental period. Stop it!
Apr 9 2017
Pros: The process was smooth and the car was clean and I thought it was a good value.
Cons: The fact that I had to look over the car for any scratches, dents, etc. an then walk all the way back to the booth to sign the papers saying I looked the car over before hand. Why couldn't the attendance walk to the car with me and have me sign the papers there so I could get on with my trip. Just seemed like it was an unnecessary step and would have been great customer service if he saved me from walking all the way to the car and back again.
Mar 31 2017
Pros: No muss no fuss I really liked the men at car return
Cons: Cranky woman at airport pick up counter telling co worker that she was tired while I was at counter. Everything else EXCELLENT And she was nevertheless efficient So I would go with Dollar again Thanks
Mar 20 2017
Cons: extra fees and wrong information
Mar 10 2017
Cons: Headrest is way too far forward. Very uncomfortable while driving.
Feb 27 2017
Beware the Upgrade Pitch
Pros: Pre-paid base rate for 'manager's special' was reasonable: $48 for two (weekend) days.
Cons: Suggested upgrade to Hyundai Elantra almost doubled the price to $86, far more than if I had pre-paid for this level originally. That said, the car itself was excellent.
Feb 21 2017
Dollar left me stranded
Pros: My flight was seriously delayed. When I arrived there was no one from Dollar to help. I rented a car from another carrier. It carrier. It was an AWFUL experience.
Cons: There was nothing to like about this experience.
Feb 2 2017
Cons: Someone had smoked in the first car they assigned to us so we had to go back to the desk and get a different one.
Jan 17 2017
Cons: The counter closed as I approached and I was diverted to Hertz. The line there was very long and there was only one person at the desk, despite several people in line asking if someone else could assist. After 30 minutes of waiting in line and only moving up one person, I left the line and went to competitors. Enterprise provided a very nice vehicle, with an on-the-spot upgrade for just a few dollars more than the quoted Kayak price. Very poor service.
Jan 9 2017
Good rental after returning to the counter 5 times
Pros: That I finally was able to rent the car I I made the reservation for and front counter staff was great with assisting me.
Cons: Having to return to the counter 5 times, because cars were filthy dirty, smoked in, damaged, abused looking, missing things like license plates, loose hanging exhaust or plastic underneath, balding tires (in winter, no winter tires on vehicles). The owner obviously didn't seem to care about any of this and even hired employees i watch crash one rental car into another parked one while putting it in line for being rented. the Manager did nothing after being informed of me reporting this. because the owner is trying to make a few extra bucks, he put the safety of renters and public at risk for his personal gain. Not right at all ! found this Dollar car rental owner also owns Hertz and Thrifty.
Nov 30 2016
THEY TRIED TO CHARGE ME $1600
Cons: They would not value the price I received from Kayak
Nov 29 2016
Pros: The car was fine
Cons: The daily rate for a child's car seat was ridiculous. But the only other option is not to have one which is unsafe.
Nov 12 2016
Dollar stuck me with a HUGE penalty without warnin
Pros: Good car and pick up.
Cons: The drop off location was unattended when I dropped the car off, and when I got the final bill there was a $100 internal cleaning car that I think was completely unwarranted.
Oct 31 2016
Hard to find the rental counter at MKE
Pros: The staff was helpful and prompt. The car was clean and worked well. Dropoff was easy and smooth.
Cons: The rental counter at MKE (Milwaukee) was very hard to find. I walked out and found the rental cars first, but had to backtrack quite a distance and ask a few people for help in order to find the rental counter. (If I had been a Dollar member I could have skipped the counter and gone straight to the car.) Dollar needs to work with the airport to put up clear signs.
Oct 14 2016
Pros: the car was clean and well maintained
Cons: didn't really care for the make and model of the car. I am not a fan of Toyotas
Sep 8 2016
Pros: Ding in windshield I did not notice when I singed off on the car, After being on the road it was in my sight line, so I returned the car for another. I was accused of having the ding while driving . Upon contesting this I was told $153. to replace the windshield, The manager refused to speak with me: Tough luck because youy signed off on the car. Needless to say I will not use Dollar again, a rude group of employees not litening to client. Vern Johnson
Sep 5 2016
Couldn't Ask For Much More
Pros: Cool car...clean & fuel efficient
Cons: Minor mix up when picking up which was solved in minutes.
Sep 1 2016
Pros: They upgraded us without too much fuss.
Cons: The car was dirty. The line waiting for the initial renting of the car was long and slow. There was only one person working the desk and about 7 people waiting for cars.
Aug 31 2016
Pros: The car was great and affordable
Aug 29 2016
Wrong Address in directions from Kayak
Pros: Smooth and quick drop off at airport
Cons: The address in the Kayak email was correct, but the "directions" link sent us to a Dollar Family store instead of the rental car return. Luckily not that much out of the way just annoying.
Jul 31 2016
Pros: Attitude Of staffs are very good, compact car was nice n easy to drive.
Cons: Attitude Of staffs are very good, compact car was nice n easy to drive.
Jul 30 2016
Cons: The Dollar computer system was down when we tried to pickup our car. There was one person managing pickup and return of vehicles, and he did not know what to do with the system inaccessible. We suggested that he allow us to checkout since we already finished our reservation online, but it took another 45 minutes for him to get permission to allow us to leave with the car.
Jul 28 2016
Pros: good counter service and return service
Cons: sticky dirt spot on drivers door half way down edge
Jul 24 2016
Unable to rent
Cons: Due to not having 2 forms of a picture ID, and I am a local resident, I was unable to rent.
Jul 22 2016
Cons: We got scammed We rented a generic car .... they told us it was a Chevy Spark and unsafe. That it could not be driven on the express-way and was more a golf-cart than a sedan car ... this scared my wife and they tried to upgrade us to a Camry for $200 extra but settled for a Hyundai for $120 extra. When we went to the parking lot I checked around ... I checked every car in the lot looking for a Spark and there were none on the lot .... Wondering if Dollar does rent them??? I think they "forced" us to purchase an upgrade
Jul 16 2016
Pros: Car was reliable
Cons: i didnt like the customer service AT ALL! The guy was rude and complained to a lady that was helping him from Hertz during the whole transaction. When he sent me out to get the car he told me to see if it had dents or anything in the car.. Well Ive rented cars before and its usually the customer and the salesperson that does the walk around. On that it was dark, how could i tell??? So i go out to do the garage (alone) to find the car. The sales guy had 31 on the paper. I go to 31 the key wouldnt fit in the ignition, He just so happens to be in the garage and I ask which car it was, He says rudely "ma'am its stall #3. I go to stall 3, still the wrong car. So on my own i just walked through the garage pressing the remote to see which car beeped. I finally found the car in stall #1. After all that I finally found the right car ON MY OWN! i WILL NEVER RENT FROM DOLLAR
Jul 12 2016
Pros: Easy return
Cons: Bait and switched. Wind up having to pay $7 per day extra. They said I didn't read the fine print. Will not rent again from them.
Apr 28 2016
Quick in and out
Pros: Picking up and returning the car was quick and very simple. Employees also were very courteous.
Cons: No problems at all
Apr 18 2016
Cons: Was caught off guard with some squirrely additional "security charges" even though using a Visa branded card. They said they had to run a check that hit my credit score, then when I got my final charges, there is an added $30+ dollar charge that I'm still trying to figure out. (I dropped the car off early and only got my receipt by email). Whole thing feels like a scam.
Apr 14 2016
Cons: People in Milwaukee have no control of what coworkers do in Florida
Apr 3 2016
Easy and Priced right
Pros: ability to find a price and reserve the car online.
Cons: Not knowing what car I was reserving. Of course it was the smallest car made!
Mar 25 2016
Rental Car - Dollar - You have no one with compa
Pros: Stuart I was not aware that Hertz owned dollar ? I have been Hertz Gold member for many years. Member 41226983 …. I would have rented from Hertz but your rates were higher than anyone else. ! I want to tell you just how missed off you made me. To the point I will never use dollar and I will go out of my way to make sure other no about your service!!!!!! If you really want to know more you could include your telephone number. Issues when booking through Kayak first car was to picked up Milwaukee and dropped on the 24 at O’Hare airport Chicago. We put in the drop as O’Hare and the print out listed midway abbreviated. The manger and young girl that should not be a manager with Dollar Milwaukee WI airport told me there was nothing she could do to help and for tme to change the drop to Ohare would cost me another $300. The car by the way was terrible and un-save the wipers smeared so that you could not see in the pouring rain. After repeated calls I could not and was not told that you had a corporate office to take this up with ! I finally reached a less than articulate manager with your corporate CS office in OK. She responded the next day telling me the same thing that would not work with me or could make any changes. !!!!!! I had to cut my meeting short yesterday and drive to midway return the car –pushing me late to make my flight out of O’Hare. Then I rented another car for about $40. And returned this car to OHara airport. Your service took over 25 min for me to check the car in . I can be believe you guys eve want a survey . I find nothing good about your company!!! Robert A Johnson 804-479-5305
Cons: Stuart I was not aware that Hertz owned dollar ? I have been Hertz Gold member for many years. Member 41226983 …. I would have rented from Hertz but your rates were higher than anyone else. ! I want to tell you just how missed off you made me. To the point I will never use dollar and I will go out of my way to make sure other no about your service!!!!!! If you really want to know more you could include your telephone number. Issues when booking through Kayak first car was to picked up Milwaukee and dropped on the 24 at O’Hare airport Chicago. We put in the drop as O’Hare and the print out listed midway abbreviated. The manger and young girl that should not be a manager with Dollar Milwaukee WI airport told me there was nothing she could do to help and for tme to change the drop to Ohare would cost me another $300. The car by the way was terrible and un-save the wipers smeared so that you could not see in the pouring rain. After repeated calls I could not and was not told that you had a corporate office to take this up with ! I finally reached a less than articulate manager with your corporate CS office in OK. She responded the next day telling me the same thing that would not work with me or could make any changes. !!!!!! I had to cut my meeting short yesterday and drive to midway return the car –pushing me late to make my flight out of O’Hare. Then I rented another car for about $40. And returned this car to OHara airport. Your service took over 25 min for me to check the car in . I can be believe you guys eve want a survey . I find nothing good about your company!!! Robert A Johnson 804-479-5305
Feb 17 2016
Well never use this company or recommend it
Cons: I had a reservation but my flight didn't come in until 6:45 so I wasn't sure I'd make it to the car rental before they closed at 7. I asked the lady if that would be ok for us to be a little bit passed 7, she responded by saying that they close at seven and that I should look for a different car rental. So I did and enterprise was amazing!
Feb 7 2016
Pros: I was immediately given a different rental after I discovered very noticeable cigarette smoke smell in the original rental vehicle.
Cons: I'd like the Counter agents in Milwaukee ti smike, be friendlier, more approachable. They were helpful in being very expeditious with the transaction process. Returning the vehicle was a bit time consuming. There was a line of at least 3 cars. The agent said there was a computer glitch. dropping off a rental car is one of those things that must be done in a very timely fashion as most travelers are pressed for time and need to get to the terminal,
Feb 5 2016
No muss, no fuss.
Pros: Quick pick up. Clean, simple car. Easy drop in the morning. No surprise charges.
Nov 17 2015
No E-cigs... BS
Cons: I'm a vaper (e-cigs) and own a vape shop traveling on business and pleasure many times using different car rentals. Never had any other car rental charged a cleaning fee because it smells like flavored vape. Dollar = $100. WTF
Oct 20 2015
Pros: Took very lil time to pick up the car and go with people ahead of me. Very easy.
Cons: The car I had gotten was a bit low to the ground and I kinda wish they would of printed out gas stations close by the airport.